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All Journal Acta Diurna: Jurnal Ilmu Komunikasi Sosial : Jurnal Ilmu-Ilmu Sosial
Nur Kholis
Communication Study Prgram - Faculty of Digital Communication, Hotel and Tourism BINUS University
Humanities Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Pola Interaksi Orang Tua dan Anak di Perkotaan Dalam Menghadapi Dampak Negatif Penggunaan Gadget Galuh Ayu Savitri; Nur Kholis; Asih Zunaidah
JURNAL SOSIAL Jurnal Penelitian Ilmu-Ilmu Sosial Vol. 20 No. 1 (2019): JURNAL SOSIAL, Edisi Maret 2019
Publisher : Universitas Merdeka Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33319/sos.v20i1.17

Abstract

The uses of gadget have become popular across generation, no exception with early childhood. Nowadays, parents in big cities can easily provide gadget to their children with variety of purposes, starting to maintain communication to the means of entertaining themselves. Unfortunately, it will result a negative effect such as an addiction and impact on interaction patterns with parents. This qualitative research study aims to explore and form patterns of interaction between parents and children that are ideal to face the negative effects of using gadget. This research is located in Malang City since it is the second major city in East Java with the high level of gadget use among early childhood, meanwhile in-depth interviews and observations are chosen to get the data. The study found that early childhood in Malang city have become addicted to gadget for several reasons. First of all, they tend to not care about the environment. Secondly, they make gadgets as a condition to do something so they could not obey the orders of parents, receive information well and unable to communicate with parents. Lastly children often play freely with gadgets without time constraints so they do not have time to build harmonious relationships with parents. This study suggests associative-based associative patterns to face the problem. The interaction pattern includes collaboration, accommodation and assistance with the principles of openness, empathy, supportive attitude, positive attitude and equality.
Peran Instagram dalam Strategi Digital Public Relations bagi Industri Perhotelan di Kota Malang Nur Kholis
Jurnal Ilmu Komunikasi Acta Diurna Vol 18 No 2 (2022)
Publisher : Jurusan Ilmu Komunkasi FISIP Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.actadiurna.2022.18.2.6093

Abstract

Praktik public relations yang merupakan bagian dari strategi komunikasi perlu disesuaikan dengan era ekonomi digital. Penelitian ini mengidentifikasi peran Instagram sebagai media digital dalam praktik kehumasan di industri perhotelan, berfokus pada hubungan dengan pelanggannya. Seiring dengan tingginya jumlah pengguna media sosial di Indonesia, hotel dan hubungan pelanggan dapat diidentifikasi dari interaksi mereka di Instagram. Berdasarkan topiknya, dilakukan metode kualitatif, wawancara dengan informan yang dipilih secara purposive dikumpulkan untuk mendapatkan data. Hasil penelitian menunjukkan bahwa Instagram merupakan media yang efektif untuk membangun kepercayaan antara hotel dan pelanggannya karena tiga alasan. Pertama, menciptakan hubungan langsung karena pelanggan dapat dengan mudah berkomunikasi dengan pihak hotel untuk menanyakan informasi apa pun dengan mengirimkan pesan langsung atau menambahkan komentar. Kedua, Instagram mungkin bisa memberikan customer experience melalui kuis-kuis seputar product knowledge hotel atau hal-hal terkait lainnya. Ketiga, Instagram memungkinkan pelanggan untuk berbagi informasi positif tentang hotel dengan berbagi foto selama mereka menginap. Kepercayaan yang dibangun diharapkan dapat mendukung hotel untuk bersaing di era digital. Kata Kunci: Instragram; public relations; strategi komunikasi
Co-Authors Asih Zunaidah Galuh Ayu Savitri