Sri Hartini Juni Astuti
Sekolah Tinggi Ilmu Tarbiyah Syekh Muhammad Nafis Tabalong, Indonesia

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IMPLEMENTASI MANAJEMEN PERUBAHAN OLEH KEPALA MADRASAH DALAM MENINGKATKAN MUTU PELAYANAN DI MAN 1 TABALONG Sri Hartini Juni Astuti
ADIBA : JOURNAL OF EDUCATION Vol. 3 No. 1 (2023): JANUARI
Publisher : CV. ADIBA AISHA AMIRA

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Abstract

The main problem in this thesis departs from the implementation of change management carried out by the head of the madrasa in improving the quality of service in the administration sector. The management of changes in administration carried out by the head of this madrasa is relatively new, which for the MA level has only been carried out at MAN 1 Tabalong and MAN 2 Tabalong. Therefore it is necessary to examine to determine how far the change management has been running. This study aims to determine the implementation of change management in MAN 1 Tabalong in order to improve the quality of administrative services. The type of research that the author uses is a type of field research or field research using a qualitative descriptive method. Data collection techniques in this study were obtained from the results of observations, interviews and documentation of researchers with the head of the madrasah, the administration and staff, students and parents of students at MAN 1 Tabalong. Data processing was carried out in a qualitative descriptive manner, then described and classified aspects of certain problems and explained through effective sentences guided by Indonesian Spelling (EBI). The results of the study show that the Implementation of Change Management by Madrasah Principals in Improving Service Quality has been going well. Change management can be carried out with an understanding of each activity unit regarding the main tasks and functions of each. In carrying out the changes guided by the Decree of the Minister of Religion concerning Integrated Services at the Ministry of Religion. Changes in efforts to improve the quality of madrasah services were made in the field of information technology and administration of service activities to education consumers.
SEMANGAT KERJA (WORKING MORALE) GURU-GURU SEKOLAH MENENGAH PERTAMA ISLAM TERPADU (SMPIT) UKHUWAH BANJARMASIN Sri Hartini Juni Astuti
Cross-border Vol. 4 No. 1 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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Abstract

In the era of globalization characterized by a qualified human resources. So also with a teacher. Much responsibility of teachers to students, it is necessary high working morale to achieve educational goals. Today, the low performance of many teachers in the spotlight as the main cause of the decline in the quality of national education. One of the factors thought to influence the performance of the teacher is working morale. Many people often underestimated and let it go just like that. The headmaster is always working to build, improve and maintain the morale of teachers. But the biggest challenge is to maintain the spirit of the existing work. This research aims to: (1) Get describe about the working morale of teachers SMPIT Ukhuwah Banjarmasin, and (2) Knowing about the factors that influence working morale of teachers SMPIT Ukhuwah Banjarmasin. This research is a field research, the approach was used in this research is a combination (mixed methods), the research approach combine between quantitative and qualitative methods. The subjects in this research were all of teachers SMPIT Ukhuwah Banjarmasin is 42 people. While, the object in the research is the working morale of teachers SMPIT Ukhuwah Banjarmasin. The results of this research shows that (1) The working morale of teachers SMPIT Ukhuwah Banjarmasin are at very high categories is 19 people (45,24%), and high categories is 23 people (54,76%). It indicator is the happiness or pride in working, enthusiasm, completing the task, confident, maximum participation, always have the initiative and innovative, like working together, discipline, calm in the work, and loyalty to the organization and the leader, and (2) the factors that influence working morale of teachers is a good dynamic working environment, good leadership, self-concept and individual ability, the division of tasks and responsibilities are clear, compensation or salaries, and the opportunity to increase (promotion).