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All Journal Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Eko dan Bisnis: Riau Economic and Business Review
R. Adri Satriawan Surya, R. Adri Satriawan
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENGARUH TOTAL QUALITY MANAGEMENT TERHADAP KINERJA MANAJERIAL DENGAN SISTEM PENGUKURAN KINERJA DAN SISTEM PENGHARGAAN(REWARD) SEBAGAI VARIABEL MODERATING PADA PT. PLN DI PEKANBARU Afif, Muhammad; Surya, R. Adri Satriawan; Diyanto, Volta
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 2, No 2 (2015): Wisuda Oktober 2015
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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Abstract

The purpose of this research is to test empirically the influence of total quality management to managerial performance with performance measurement system and reward system as moderated variables, empirical study at accounting staff division in services companies in PT PLN in Pekanbaru. The data was collected by distributing questionnaires with conveniences sampling to the respondents. Samples used in this study are staff at accounting division with a total sample of 10 services companies of 106 respondent. The method analysis used in this study is multiple regression analysis.From the results of multiple regression, is one hypothesis that influence to managerial performance: 1) total quality management significantly influence on managerial performance. Meanwhile, two more hypothesis with moderated regression analysis is not influence to managerial performance, that is: 2) performance measurement system and TQM interaction have no significant influence to the managerial performance. 3) reward system and TQM interaction have no significant influence to the managerial performance.Keywords : management quality, performance, reward, and manajerial
Pengaruh Pengetahuan, Kesadaran Pajak, Dan Sanksi Pajak Terhadap Kepatuhan Wajib Pajak Orang Pribadi Pada Kantor Pelayanan Pajak Pratama Pangkalan Kerinci Rahayu, Fitri; Surya, R. Adri Satriawan; Supriono, Supriono
Eko dan Bisnis: Riau Economic and Business Review Vol. 14 No. 1 (2023): Determinasi Kinerja, Kepatuhan, dan Perilaku Konsumen dalam Beragam Sektor Ind
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v14i1.410

Abstract

The purpose of this study was to the influence of tax knowledge, awareness of taxpayers and tax sanctions on the complience of individual taxpayers who carry out business activities and freelance jobs at KPP Pratama Pangkalan Kerinci. The sample in this study were who carry out business activities and freelance jobs at KPP Pratama Pangkalan Kerinci totaling 100 people. Analysis of data using multiple linear regression method using validity test, reliability test, normality test, heteroscedasticity test, multicollinearity test, F test, t test, and R2 test. The tests are conducted to determine the relationship between the independent variables (independent variables) and dependent variable (dependent variable). Based on the results obtained adjusted value R-square at 0.764 which can mean tax knowledge, awareness of tax payers and tax sanctions has a contribution of 76.4% contribution of taxpayer complience at KPP Pratama Pangkalan Kerinci. Simultaneously tax knowledge, awareness of tax payers and tax sanctions variabel affect taxpayer complience at KPP Pratama Pangkalan Kerinci. Partially obtained tax knowledge significant effect on taxpayer complience at KPP Pratama Pangkalan Kerinci with t value 5.247 > t table 1.985, obtained awareness of tax significant effect on taxpayer complience at KPP Pratama Pangkalan Kerinci with t value 3.896 > t table 1.985 and obtained tax sanctions significant effect on taxpayer complience at KPP Pratama Pangkalan Kerinci with t value 2.224 > t table 1.985
Co-Authors Fitri Rahayu Muhammad Afif Supriono Supriono Volta Diyanto