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PERANAN LAYANAN PERPUSTAKAAN TERHADAP PRESTASI MAHASISWA DI UNIVERSITAS MUHAMMADIYAH SURAKARTA Nisa, Maria Husnun; Abdilah, Anisa Russitawati; Azny, Masyrifah Ayu; Hidayat, Mansur
LIBRARIA : Jurnal Ilmu Perpustakaan dan Informasi Volumen 9, Nomor 2, Tahun 2020 (Desember 2020)
Publisher : FPPTI Jawa Tengah

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Abstract

The Library of the Muhammadiyah University of Surakarta (UMS) is a center for academic activities based on information technology and has been accredited “A”. The main product of the library is a service. Service is the spearhead of the library because it is directly related to users. This study aims to determine the role of (1) service; (2) infrastructure / facil- ities and (3) library collections / information on student achievement index. The research method used is the quantity method using the product moment statistical test (Pearson correlation). The results showed that (1) UMS library service was good according to most respondents but there was no relationship between library services and student achievement index because t count was less than t table (0.250 <0.279); (2) respondents stated that the infrastructure / facilities and infrastructure of the UMS library were in accordance with the expectations of students, but there was no significant relationship between infrastructure / facilities and infrastructure with the student achievement index because t count <t table (0.106 <0.279); (3) there is a significant relationship between the collection / information of the UMS library on the student achievement index where t (0.307)> t table (0.279).
Analisis kepuasan pemustaka terhadap layanan perpustakaan dan pusat layanan digital Universitas Muhammadiyah Surakarta selama masa pasca pandemi Hidayat, Mansur; Utami, Kurnia; Pujianti, Sapta; Nisa, Maria Husnun
LIBRARIA : Jurnal Ilmu Perpustakaan dan Informasi Vol 12 No 2 (2023): Desember 2023
Publisher : FPPTI Jawa Tengah

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Abstract

In organizing learning and teaching activities in higher education, the library is one of the main factors in realizing the chess dharma of higher education. The Covid 19 pandemic that has hit the world has slowly but surely experienced a decline, so that all public services have gradually returned to normal, one of which is the Library Service and Digital Service Center of the Muhammadiyah University of Surakarta (UMS). This research uses descriptive quantitative methods to determine the level of user satisfaction. The results of this research as a whole are in the "very much in line with expectations" category. The performance of library staff in serving users is the highest component, followed by guarantee of service received by users, library facilities and infrastructure, availability of library collections and the lowest is the accessibility of library services.