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All Journal Pustakaloka: Jurnal Kajian Informasi dan Perpustakaan
Ema Puji Lestari
Jurusan Ilmu Perpustakaan, Interdisiciplanary Islamic Studies Program, Pascasarjana UIN Sunan Kalijaga Yogyakarta
Library & Information Science Social Sciences

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Urgensi Kemampuan Komunikasi Interpersonal Bagi Pustakawan Ema Puji Lestari
Pustakaloka Vol 7, No 1 (2015)
Publisher : IAIN Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (426.686 KB) | DOI: 10.21154/pustakaloka.v7i1.183

Abstract

To serve,  librarian will meet users of many characters and behaviours. If librarians have and able to implement skill of interpersonal communication,  it will  bear  a positive  impression  from users, he  can treat one person with  specifc  treatment, and other person with other treatment, so every users will be satisfed. This article dealts with how to increase interpersonal communication skill of librarians, so that they can undergo their activities smoothly.
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