Claim Missing Document
Check
Articles

Found 3 Documents
Search

Sistem Pakar Diagnosa Kerusakan Motor Suzuki Smash Titan 115 Cc Menggunakan Metode Forward Chaining Andi Seppewali; Warseno Hari Mulyo; Riswan Riswan
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol 5 No 1 (2023): Januari 2023
Publisher : Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v5i1.728

Abstract

Expert system is a computer-based system that uses knowledge, facts, and reasoning techniques that adapts the methods of an expert in a particular field to solve complex problems using a computer as an aid and a certain programming language. This expert system is built to assist Suzuki motorcycle users and technicians in resolving problems, especially with the Smash Titan 115 cc motorcycle. Problems with the Smash Titan 115 cc motorcycle require expert knowledge to find a solution. The expert system is built using the Forward Chaining method, where the system makes forward-based reasoning based on existing symptoms, then diagnoses the damage of each symptom of a problem and the system will draw conclusions from these symptoms. After this expert system is designed and implemented using the CodeIgniter framework and using the MySQL database, the process of searching for problems can be done quickly and accurately. In using the software that is built, the menus are designed very simply so that users can easily use it. The knowledge representation technique used in this expert system is production rules with the Best-First Search technique. Expert System, Forward Chaining, Expert Knowledge, Best first search
Implementasi Aplikasi Mobile Knowledge Management System pada PT. Pesona Edukasi menggunakan Pendekatan Rapid Application Development Andi Seppewali; Farly Fitrian Dwiputra; Warseno Hari Mulyo
Pixel :Jurnal Ilmiah Komputer Grafis Vol 17 No 1 (2024): Vol 17 No 1 (2024): Jurnal Ilmiah Komputer Grafis
Publisher : UNIVERSITAS STEKOM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/pixel.v17i1.1990

Abstract

Effective knowledge management is crucial for maintaining competitiveness in today's digital era. PT. Pesona Edukasi, as a developer of educational software, faces challenges in managing and disseminating knowledge among their frequently mobile IT Helpdesk team. To address this, this research aims to implement a Mobile Knowledge Management System using the Rapid Application Development (RAD) approach at PT. Pesona Edukasi.The RAD method was chosen to enable rapid, flexible, and responsive application development to meet changing business and technological needs. This study includes needs analysis, system design, prototype development, and application evaluation to ensure its effectiveness in enhancing access and collaboration in knowledge dissemination throughout the company. The results of the research, following the application implementation, demonstrate a positive contribution to improving operational efficiency and IT service quality at PT. Pesona Edukasi, accelerating knowledge exchange and enhancing the productivity of the IT Helpdesk team.
Implementasi Aplikasi Mobile Knowledge Management System pada PT. Pesona Edukasi menggunakan Pendekatan Rapid Application Development Andi Seppewali; Farly Fitrian Dwiputra; Warseno Hari Mulyo
Pixel :Jurnal Ilmiah Komputer Grafis Vol. 17 No. 1 (2024): Pixel :Jurnal Ilmiah Komputer Grafis dan Ilmu Komputer
Publisher : UNIVERSITAS STEKOM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/pixel.v17i1.1990

Abstract

Effective knowledge management is crucial for maintaining competitiveness in today's digital era. PT. Pesona Edukasi, as a developer of educational software, faces challenges in managing and disseminating knowledge among their frequently mobile IT Helpdesk team. To address this, this research aims to implement a Mobile Knowledge Management System using the Rapid Application Development (RAD) approach at PT. Pesona Edukasi.The RAD method was chosen to enable rapid, flexible, and responsive application development to meet changing business and technological needs. This study includes needs analysis, system design, prototype development, and application evaluation to ensure its effectiveness in enhancing access and collaboration in knowledge dissemination throughout the company. The results of the research, following the application implementation, demonstrate a positive contribution to improving operational efficiency and IT service quality at PT. Pesona Edukasi, accelerating knowledge exchange and enhancing the productivity of the IT Helpdesk team.