Garuda - Garba Rujukan Digital

Mubasysyir Hasanbasri

Departemen Kebijakan dan Manajemen Pelayanan Kesehatan,Fakultas Kedokteran, UGM

Author-ID : 5830766

Health Professions Public Health

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JUMLAH WAKTU KEPALA PUSKESMAS UNTUK AKTIVITASADMINSTRASI DAN PROFESIONAL PUBLIC HEALTH DIKOTA DAN DESA(Analisis Data IFLS EAST 2012) Veronika Suka; Mubasysyir Hasanbasri; Retna Siwi
Journal of Health Service Management Vol 19 No 1 (2016)
Publisher : Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat, dan Keperawatan, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Introduction: The public health service program outside the puskesmas building can be measured through severalindicators, namely health promotion, environmental health, maternal and child health, community nutrition and theeradication of infectious diseases. So far, outdoor research has focused more on promotional activities, communityempowerment and curative services. No one has examined managerial factors. therefore researchers are interested inconducting this research. Objective: To find out whether managerial factors can affect the out-of-building services of urban and rural health centers.Methods: This study is a quantitative study using secondary data from IFLS East 2012 with a cross sectional survey design.The population in this study is the head of the Puskesmas spread over 7 provinces in Eastern Indonesia. The total sampleof the study was 97 Heads of Puskesmas from IFLS East 2012 data spread across 7 provinces in Eastern Indonesia. namelyEast Nusa Tenggara, East Kalimantan, Southeast Sulawesi, Maluku, North Maluku, West Papua, and Papua. The method ofdetermining the 7 Provinces was based on Susenas data for July 2010. Results: Heads of non-doctor professional puskesmas in thevillage often conduct field activities outside the puskemas building than those who are doctors in cities. Field activitiessuch as posyandu and outreach were carried out 37 times more often by non-doctor heads of puskesmas in the village. Puskemas with a total number of medical personnel ? 15 people and located in rural areas, the head of the puskesmas often carries out field activities in the form of posyandu and counseling. Conclusion: Head of Puskesmas with a medical profession more often does activities outside the building for administrative activities such as meetings and seminars. The head of the puskesmas, who is not a doctor, often carries out activities outside the building, field visits in the form of counseling and posyandu. Puskesmas with a large number of staff often carry out field activities in the form of counseling and posyandu.Puskesmas located in rural locations have more outdoor activities than those in urban puskesmas.

RESPON RUMAH SAKIT SWASTA SOSIAL KEAGAMAAN TERHADAP ASURANSI SOSIAL: STUDI PENANGANAN KASUS MATERNAL DI RUMAH SAKIT NUR HIDAYAH BANTUL, YOGYAKARTA Arrus Ferry; Mubasysyir Hasanbasri; Mohammad Hakimi
Journal of Health Service Management Vol 19 No 1 (2016)
Publisher : Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat, dan Keperawatan, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Background: The difference between the hospital real cost andthe tariff of INA-CBGs has negative impact on hospital causesfinancial losses, especially private hospital. The potential for thisloss is likely to encourage hospitals to establish a strategy tominimize losses. There are some distortions induced by theprospective payment system i.e. up-coding, cream skimming,readmission, and unbundling. Objective: The aim of this study was to determine Nur Hidayahhospital behaviour in response to INA-CBGs practice inmaternal management. Methods: This study was a quantitative research uses a casestudy approach. Secondary data from medical records, socialinsurance claim documents, records or reports regardingmaternal care and the regulation of social insurance services inthe period of January-June 2014 were use as the data sourcesof this study. Results: There was no evidence to support the practice of upcoding,cream skimming, readmission and unbundling inmaternal care at Nur Hidayah Hospital. Nur Hidayah Hospitalimplemented efficiency strategies and anti-fraud & abuse todeal with social insurance schemes. Conclusion: The INA CBGs-based payment resulted inincreased efficiency of the maternal care in Nur HidayahHospital.

FAKTOR-FAKTOR PELAYANAN KESEHATAN YANG MEMPENGARUHI KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT UMUM DAERAH DR. H. CHASAN BOESOIRIE TERNATE M. Idham Masuku; Lutfan Lazuardi; Mubasysyir Hasanbasri
Journal of Health Service Management Vol 19 No 1 (2016)
Publisher : Departemen Kebijakan dan Manajemen Kesehatan, Fakultas Kedokteran, Kesehatan Masyarakat, dan Keperawatan, Universitas Gadjah Mada, Yogyakarta Jl. Farmako Sekip Utara Yogyakarta 55281 Telp 0274-547490

Background: Complaint is important response from a patientwho has a unique information and valuable for the organizationto improve quality of service and risk management. Thechallenge for the hospital organization now is how to catch andusing information from the patients productive to improve thequality, safety, and it gives the accessibility to care patientsystem or medication. Hospital DR. H. Chasan BoesoirieTernate in 2014 began to hold a counter services for complaintsand information from the public. Based on the data, throughoutthe year 2014 there were four reports of complaints fromexternal customers and internal one complaints fromcustomers. Objective: Knowing the health service factors that affect thesatisfaction of outpatients in RSUD DR. H. Chasan BoesoirieTernate.Methods: This research qualitative eksploratif by using the draftcase study. Subjects is the patients out as much as 16respondents.Results: Existed dissatisfaction patients such as silent, angerand rage, protest, complaint and compare to the hospital, andchoose treated in a hospital. Factors that cause dissatisfactionwith staff that is communication rude, make it harder forpatients, and not discipline time. On the part of management,the waiting time and schedule information are uncertain. On thepart environment, facilities and infrastructure, as well as medicalequipment is not adequate.Conclusion: There is a dissatisfaction as evidence of dissatisfactionpatients. Many factors that influence so that theredissatisfaction patients to service that it receives. Threecomponents in service system in the hospital staff,management and environmental influenced by and each oneanother. It is advisable to see this as positive inputs in order tocarry out quality improvement. The meeting the needs, andexpectations a desire and it will be making customer satisfactionpatients.

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