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KASINO MARTOWINANGUN KASINO MARTOWINANGUN
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PENGARUH BUDAYA ORGANISASI DAN KOMPENSASI TERHADAP KEPUASAN KERJA WITA ROSWITA WITA ROSWITA; SURYANA SURYANA; KASINO MARTOWINANGUN KASINO MARTOWINANGUN
EKBIS (Ekonomi & Bisnis) Vol 6 No 1 (2018)
Publisher : POLITEKNIK PIKSI GANESHA

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Abstract

This study aims to determine how the organizational culture and employee engagement on turnover The main focus of the researcher is on how attachment of employees of PT. Industri Telekomunikasi Indonesia (Persero) Bandung Towards. This research uses descriptive method and verifikatif. The population in this study is 495, because the population exceeds 100, the samples taken as many as 91 employees of PT. Industri Telekomunikasi Indonesia (Persero) Bandung. Technical analysis is used is the pearson product moment correlation coefficient and multiple regression analysis. The result of research shows that organizational culture and compensation are in high category, while job satisfaction is in the medium category. The result showed correlation calculation organizational culture variables with job satisfaction relationship with a medium classification. while the compensation to the job relationship with a high classification At Adjusted R Square values, job satisfaction is influenced by organizational culture and compensation is in the medium classification.
PENGARUH KUALITAS PRODUK IM3 TERHADAP TINGKAT KEPUASAN PELANGGAN PADA PT. TECHNOMAS INTERNUSA CABANG XXX KASINO MARTOWINANGUN KASINO MARTOWINANGUN; DERENA PURWANINGSIH DERENA PURWANINGSIH
EKBIS (Ekonomi & Bisnis) Vol 7 No 2 (2019)
Publisher : POLITEKNIK PIKSI GANESHA

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Abstract

This research aimed to determine the effect of quality Im3 products to the level of customer satisfaction at PT. Technomas Internusa Branch XXX. The methods used in this research was observation and questionnaires, and then tested the truth with the scientifically theory then concluded. The results of analysis this research indicate that of coefficient determination show the influenced very strong between product quality and the level of customer satisfaction that is 87,6% and the remaining 12,4% is influenced by other factors not examined in this research. The suggestions submitted to the company are to constantly improve product quality especially on signal strength and to expand network coverage improving customer satisfaction, as well as improving product performance to avoid interruption when used, and maintain customer satisfaction when communicating using Im3 products.
Co-Authors DERENA PURWANINGSIH DERENA PURWANINGSIH Suryana Suryana WITA ROSWITA WITA ROSWITA