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All Journal Syntax Literate: Jurnal Ilmiah Indonesia Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah
Tuti Anggraini
Fakultas Ekonomi dan Bisnis Islam UIN Sumatera Utara
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Influence of Deposit Fee And Late Fine On Customer Satisfaction of Bsi Gunung Tua Gold Pawn Bana Darwisah Pohan; Tuti Anggraini
Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah Vol 8 No 2 (2023): Islamic Banking:Jurnal Pemikiran dan Pengembangan Perbankan Syariah - Februari 20
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/isbank.v8i2.705

Abstract

This study aims to understand the effect of safekeeping fees (ujrah) and fines for late payment of gold pawn products on customer satisfaction at Bank Syariah Indonesia (BSI) KCP Gunung Tua. This type of research is quantitative research with the sample is 95 respondents. Using data collection techniques in the form of a questionnaire. Data analysis is using, namely the Validity test, reliability test, normality test, classic assumption test, multiple linear regression analysis, partial test (t test), simultaneous test (F test), and test the coefficient of determination (R2). From the results of the study it was concluded that together with the cost of safekeeping (ujrah) and late payment fines for gold pawn products, they have an effect and are partial to gold pawn customer satisfaction. Simultaneously, the value of Sig. namely 0.000 <0.05 and fcount 42.020 > ftable 3.10. Partially, the value of Sig. X1 = 0.000 and X2 = 0.000, then the value of both <0.05 and with tcount X1 = 3.156 and X2 = 4.187 > ttable 2.604.
Optimalisasi Dana Zakat dan Pemberdayaan Ekonomi Umat di Indonesia Dina Arfianti Siregar; Asmuni; Tuti Anggraini
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v8i7.13099

Abstract

Zakat as the third pillar of Islam is one of the fundamental things in Islamic teachings. Zakat has a social dimension to become a separate identity that can have a good impact on society, both as an effort to worship Allah and as an effort to social care with fellow human beings. However, zakat is not only limited to having this function. Optimizing the distribution of zakat funds in a professional manner will have a better impact on distribution or income efforts to the community. This study uses a descriptive approach. Data sources are obtained from data in the form of books, articles, and processed data from other parties or publication data, such as BAZNAS publication data and those related to this research in Google Schoolar. The results of this study Zakat, infaq, and alms are a form of worship for a Muslim with the aim of seeking the pleasure of Allah SWT. In carrying out zakat, infaq, and alms can reduce the amount of poverty that exists. Therefore it is necessary to have a management body that manages zakat, infaq, and alms that can manage it properly, and can improve the community's economy.
Co-Authors Asmuni Bana Darwisah Pohan Dina Arfianti Siregar