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All Journal Journal on Education Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Julia Th. Patty
Universitas Pattimura
Education

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Pengaruh Gaya Kepemimpinan Demokrasi dan Koordinasi terhadap Kinerja Pegawai di Balai Penjaminan Mutu Pendidikan Provinsi Maluku Isafa Gulo; Mohamad A. Rahawarin; Julia Th. Patty
Journal on Education Vol 5 No 3 (2023): Journal on Education: Volume 5 Nomor 3 Tahun 2023
Publisher : Departement of Mathematics Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joe.v5i3.1863

Abstract

This research was conducted at the Maluku Province Education Quality Assurance Center against the background of the problem of employee performance that has not been maximized. Improving employee performance at the Maluku Province Education Quality Assurance Center is one of the important things. This study analyzes the effect of democratic leadership style and coordination on employee performance at the Maluku Province Education Quality Assurance Center both partially and simultaneously. This research uses descriptive quantitative research methods involving 35 respondents in filling out research questionnaires. The results showed that there was an influence of democratic leadership style and coordination on employee performance at the Maluku Province Education Quality Assurance Center both partially and simultaneously, this is seen based on the value obtained from data processing using the SPSS version 22 application which shows that the significance value (sig.) of the T test and F test is smaller than the probability value of 0.05. In improving employee performance, of course, other variables are needed to encourage better employee performance.
Innovation Public Service in Maluku Province Zainal Abidin Rengifurwarin; Julia Th. Patty
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 5 No. 1 (2024): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v5.i1.p551-569

Abstract

This research aims to analyse and explain the condition of public service quality, the ability to implement public service innovation strategies, as well as the development of individual employee human resource capacity factors, system/ institutional support factors and community role factors at the Maluku Provincial Revenue Agency (BPDP). The problem faced in this research is formulated: how is the implementation of public service innovation strategies, and what are the supporting determinants and inhibitors of public service innovation at BPDP Maluku? This research is descriptive quantitative, by examining 62 respondents, through the distribution of questionnaires. The data analysis technique is non-parametric statistics, using a 5-point Likers scale. The findings of this research illustrate that variable X: the implementation of public service innovation strategies is in sufficient condition (50%), influenced by variable deteminan factors: the ability of individual employee human resources, system/ institutional support factors, as well as factors of community participation that are not optimal (40%). The implication of these findings is that if you want to improve the quality of public services, you need the ability to implement public service innovation strategies determined by individual employee ability factors, system/ institutional support factors, and community participation factors.
Co-Authors Isafa Gulo Mohamad A. Rahawarin Zainal Abidin Rengifurwarin