Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Publikasi Manajemen Informatika (JUPUMI)
joni
Universitas Panca Sakti Bekasi
Computer Science & IT Decision Sciences, Operations Research & Management

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH PT BANK CENTRAL ASIA, TBK CAB KYAI CARINGIN joni; Surry Putri Rustiani
Jurnal Publikasi Manajemen Informatika Vol 1 No 1 (2022): JANUARI : JURNAL PUBLIKASI MANAJEMEN INFORMATIKA
Publisher : Sekolah Tinggi Ilmu Ekonomi Trianandra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1219.221 KB) | DOI: 10.55606/jupumi.v1i1.246

Abstract

PT Bank Central Asia, Tbk KCP Kyai Caringin continues to raise public funds. To achieve this, we need the right strategy through optimal service by improving product quality and offering it to customers according to customers desires and needs, as well as providing the best service. Effort to provide optimal service to customers must pay attention to the factor needed by customers. Customer satisfaction is very important because by knowing the level of customer satisfaction, we can find out how far the quality of services provided by employees has an effect on customer satisfaction
Co-Authors Surry Putri Rustiani