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DAMPAK TRANSFORMASI DIGITAL TERHADAP EFEKTIVITAS LAYANAN ADMINISTRASI PUBLIK di DAERAH 3T Olii, Rara Ayudyah; Tue, Noviyanti; Bakari, Sunarti; Pakaji, Lisnawati
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 12 No. 1 (2025): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v12i1.1636

Abstract

This study examines the impact of the implementation of digital transformation on public administration services in Garapia Village, North Gorontalo Regency, which is included in the category of Frontier, Remote, and Disadvantaged (3T) areas. Digital transformation is implemented through an online document registration system and a mobile application for health services. This study aims to evaluate the effectiveness, challenges, and impact of digitalisation on public services in this village. The qualitative research method used in examining the effects of digital transformation on the efficacy of public administration services in the 3T Region of North Gorontalo Regency involves an in-depth approach to understanding the phenomenon as a whole. This research combines various qualitative data collection techniques, while the object of this research to be interviewed in-depth is stakeholders at the village level, such as village heads, village government heads, community members, and community leaders. The study results show significant challenges in implementing digital transformation, including limited internet access, low digital literacy among the community, and lack of training and technical support for village government employees. Limited technological infrastructure hinders people's ability to access digital services optimally, while low levels of digital literacy slow down technology adoption. Efforts made by village governments, such as digital literacy training and collaboration with internet service providers, have shown positive results but still do not fully overcome all challenges.
Strategi Reformasi Birokrasi Di Tingkat Lokal: Perspektif Good Governance Dalam Otonomi Daerah Kecamatan Kwandang Ibrahim, Risky; Olii, Rara Ayudyah
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 11 No 2 (2024): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v11i2.8484

Abstract

This study aims to analyze bureaucratic reform strategies at the local level using the perspective of good governance in the framework of regional autonomy, a case study in Kwandang District, North Gorontalo Regency. This study uses a descriptive qualitative approach with data collection techniques through in-depth interviews, observations, and documentation studies. The results of the study show that although bureaucratic reform efforts have been carried out through simplification of procedures, digitization of services, and capacity building of apparatus, their implementation still faces obstacles in the form of limited resources, weak public participation, and the principles of transparency and accountability have not been optimal. The findings of the study also reveal the gap between policy design and practice on the ground, as well as the need for more contextual and participatory strategies. As a novelty, this study identifies the potential for a collaborative approach based on local wisdom in strengthening the implementation of good governance at the sub-district level. Therefore, continuous efforts are needed to strengthen a bureaucratic culture that is responsive, accountable, and public service-oriented. This research makes a theoretical and practical contribution to the development of a more adaptive bureaucratic reform strategy in the era of regional autonomy.
Tantangan Dan Peluang Implementasi Smart Governance Dalam Pengelolaan Administrasi Publik Di Kecamatan Monano Olii, Rara Ayudyah; Ibrahim, Rizkiyanto
Innovative: Journal Of Social Science Research Vol. 4 No. 5 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i5.15262

Abstract

Penelitian ini bertujuan untuk menganalisis tantangan dan peluang implementasi smart governance dalam pengelolaan administrasi publik di Kecamatan Monano, Kabupaten Gorontalo Utara. Smart governance mengacu pada penggunaan teknologi informasi dan komunikasi (TIK) untuk meningkatkan efisiensi, transparansi, dan partisipasi masyarakat dalam proses pengambilan keputusan pemerintahan. Penelitian ini menggunakan pendekatan kualitatif dengan pendekatan deskriptif. Masyarakat sebagai sampel penelitian ini yang kemudian disebut sebagai informan. Untuk mendapatkan dokumen yang valid maka dilakukan observasi dan wawancara. Hasil penelitian menunjukkan bahwa tantangan utama penerapan smart governance di Kecamatan Monano adalah keterbatasan infrastruktur digital, terutama akses internet yang tidak merata, serta rendahnya kapasitas sumber daya manusia (SDM) dalam menggunakan teknologi. Meskipun demikian, terdapat peluang signifikan untuk meningkatkan efisiensi pelayanan publik dan memperluas partisipasi masyarakat melalui platform digital. Penelitian ini menyimpulkan bahwa dengan peningkatan infrastruktur digital dan pelatihan SDM yang berkelanjutan, Kecamatan Monano memiliki potensi untuk mengadopsi smart governance guna memperbaiki tata kelola pemerintahan yang lebih inklusif dan responsif terhadap kebutuhan masyarakat.
EFFECTIVENESS OF SCHOOL OPERATIONAL ASSISTANCE (BOS) MANAGEMENT IN MTS ALKHAIRAAT GORONTALO CITY Olii, Rara Ayudyah; Aneta, Asna; Sulila, Ismet
Public Policy Journal Vol 2, No 1 (2021)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (245.023 KB) | DOI: 10.37905/ppj.v2i1.609

Abstract

This research confers the description of the effectiveness of School Operational Assistance (BOS) management in MTs Alkhairaat Gorontalo City and proponent and inhibiting factors. It used a qualitative descriptive approach. The research data sources were primary and secondary, collected with observation, interview, and documentation. The data analysis technique used was Miles and Huberman’s interactive analysis model. Findings demonstrate that (1) Because of its success, the School Operational Assistance program implemented in MTs Alkhairaat Gorontalo City was considered effective, (2) BOS management was ineffective, attested by stagnant students’ academic and non-academic achievements, (3) In general, the satisfaction level with the BOS program was effective, justified by parents’ responses arguing their satisfaction, (4) Input and output levels were still ineffective for there were many challenges which should be confronted to attain the program aims and targets, and (5) A successful BOS program implementation had a direct impact on the community, which now found it easy to fulfill education for children. Additionally, it is foreseeable that BOS can elevate students’ achievement in MTs Alkhairaat Gorontalo City.