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All Journal Journal of Economic, Management, Accounting and Technology (JEMATech) TIERS Information Technology Journal
Novita Khasanah
Universitas Islam Negeri Sunan Ampel Surabaya
Computer Science & IT Economics, Econometrics & Finance

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Pemodelan dan Simulasi Produksi Gelang Merpati Pada Home Industry Ozon’s Ring Indah Kusumawati; Novita Khasanah; Aulia Cahya Rani; M. Rizal Abdan K; M. Iqbal Maulana; Dwi Rolliawati; Khalid Khalid
Journal of Economic, Management, Accounting and Technology (JEMATech) Vol 6 No 1 (2023): Februari
Publisher : Fakultas Teknik dan Ilmu Komputer, Universitas Sains Al-Qur'an (UNSIQ) Wonosobo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32500/jematech.v6i1.2375

Abstract

Home industry Ozon’s Ring adalah UMKM yang memproduksi gelang merpati dengan berbagai model. Produksi gelang beberapa kali mengalami overload pada event-event tertentu seperti harbolnas. Penyebabnya dari bahan utama yang kosong dan proses produksi yang lama sehingga permintaan tidak dapat terpenuhi secepatnya. Untuk itu, pemodelan simulasi memberikan alternatif solusi untuk menyelesaikan masalah tersebut. Tujuan dari penelitian ini adalah memaksimalkan produksi dengan mensimulasikan proses yang ada serta sumber daya yang digunakan agar dapat memenuhi target dengan tepat waktu. Dalam penelitian ini, metode empiris digunakan untuk mengumpulkan data dengan melakukan kegiatan wawancara kepada salah satu karyawan home industry. Analisis dilakukan dengan membuat model simulasi proses pembuatan gelang dan skenario simulasi menggunakan aplikasi Anylogic 7.2 Professional. Riset ini menghasilkan tiga skenario alternatif dalam proses produksi gelang merpati dan diperoleh satu skenario terbaik yang dapat meningkatkan kinerja produksi sebesar 164% yaitu maksimalisasi waktu proses jemur menjadi triangular (90, 100, 120) dengan kapasitas produk 110 pcs dalam sekali proses. Sehingga skenario yang disarankan dapat digunakan dengan untuk mengoptimalkan produksi dan meningkatkan kepuasan pelanggan.
The Effect of User Experience and Usability on User Satisfaction and Continuance Intention in the JConnect Mobile Application Novita Khasanah; Faris Mushlihul Amin; Andhy Permadi
TIERS Information Technology Journal Vol. 4 No. 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/tiers.v4i2.4566

Abstract

Technological innovation has developed in several sectors of society, such as banking. Banking digitalization in Indonesia has increased by 46.72% in 2022. With this increase, every bank will continue to strive for the quality of its mobile banking services in order to improve optimal and effective service for its customers. PT BPD East Java made similar efforts to improve digital banking branding services by launching JConnect Mobile. However, based on data, the JConnect Mobile application received a low rating, namely 3.2. From this data, it is necessary to evaluate the user experience and usability, there is user satisfaction and sustainable intentions to support the projection and direction of user satisfaction or sustainable intentions. Therefore, the aim of this research is to measure the level of evaluation of user experience and usability and its influence on user satisfaction and continuance intention. The indicators used to measure user experience and usability are the UEQ and SUS methods. This research uses a quantitative approach with linear regression analysis. Of the 8 hypotheses proposed, 3 hypotheses were rejected and 5 hypotheses were accepted. So it can be concluded that the aspects that influence user satisfaction and continuance intention are perspicuity, efficiency, novelty and usability.
Co-Authors Andhy Permadi, Andhy Aulia Cahya Rani Dwi Rolliawati Faris Mushlihul Amin Indah Kusumawati Khalid Khalid M. Iqbal Maulana M. Rizal Abdan K