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Maria H. Pratiknjo
PS Pengeloaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado

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PELAYANAN PUBLIK PADA ERA NEW NORMAL DI SAMSAT KABUPATEN MINAHASA UTARA Michael Octavianus Gad Langelo; Maria H. Pratiknjo; Leviane J. H. Lotulung
AGRI-SOSIOEKONOMI Vol. 17 No. 2 MDK (2021)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (449.387 KB) | DOI: 10.35791/agrsosek.17.2 MDK.2021.35409

Abstract

This study aims to analyze the Public Service in the Era of New Normal in Samsat of North Minahasa Regency. This research design is a qualitative descriptive study that aims to present data systematically, factually and accurately about the facts that occur in the field. This research is more emphasized on data obtained from research subjects. The data sources of this research are divided into two types, namely primary data and secondary data collected by interview, observation, and document techniques. Interviews were conducted on 10 informants. The data analysis technique used in this research is qualitative analysis. The results showed that public services in the Era of New Normal in Samsat of North Minahasa Regency on each indicator of responsiveness, responsibility and accountability had been carried out properly in accordance with the SOPs and basic references that had been set.
BUDAYA ORGANISASI PADA KALANGAN PEGAWAI PEREMPUAN DI DINAS TENAGA KERJA DAN TRANSMIGRASI DAERAH PROVINSI SULAWESI UTARA Heidy Mariani Veronica Rumondor; Maria H. Pratiknjo; Leviane J. H. Lotulung
AGRI-SOSIOEKONOMI Vol. 17 No. 2 MDK (2021)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (205.617 KB) | DOI: 10.35791/agrsosek.17.2 MDK.2021.35431

Abstract

This study aims to analyze the organizational culture of women in the Regional Manpower and Transmigration Office of North Sulawesi Province. This research uses descriptive qualitative research method. Data collection is done by interview, documentation and observation. Furthermore, the data is analyzed by reducing the data, presenting the data and drawing conclusions. The results showed that the organizational culture among female employees at the Regional Manpower and Transmigration Office of North Sulawesi Province could be said to be running well in accordance with the predetermined vision and mission. In carrying out organizational culture, there are obstacles faced, namely the occurrence of leadership changes, the existence of other organizations in the organization and the occurrence of crises in the organization. Given these obstacles, organizations must strive to improve quality, namely by continuing to innovate by daring to take risks, paying attention to small things in an organization that is results-oriented and people-oriented as the effect of the results obtained on the members of the organization and the team. and being aggressive and competitive within the organization.