Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ipteks Terapan : research of applied science and education
Fahmi Amri
STMIK ROYAL KISARAN
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Veterinary Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
E-CRM DESIGN ON ACCESSORIES ROZI TANJUNG BALAI Fahmi Amri; Arridha Zikra Syah; Sudarmin
Jurnal Ipteks Terapan (Research Of Applied Science And Education ) Vol. 16 No. 4 (2022): Jurnal Ipteks Terapan : research of applied science and education
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah X

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (766.58 KB) | DOI: 10.22216/jit.v16i4.1496

Abstract

CRM is one of the means to establish a sustainable relationship between the company and its stakeholders and shareholders. So far, Rozi Accessories Store customers have to come directly to the location to be able to buy products and make transactions directly. So far, customers don't know about new products unless they have to come to the store. Customers find it difficult to check whether the product they are looking for is in the Rozi Accessories Store. By implementing Customer Relationship Management (CRM) problems that occur can be handled properly, with CRM customers no longer need to come to the location to be able to buy these products and make it easier for customers to make transactions. The results of this study are the E-CRM system produces product information to customers and facilitates transactions and can retain customers. The conclusion obtained is that E-CRM can be applied to sales of accessories to increase sales and attract new customers.
Co-Authors Arridha Zikra Syah Sudarmin Sudarmin