Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal JURNAL ADMINISTRASI PUBLIK
Novva Novita Plangiten
Universitas Samratulangi
Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Pengaruh Pengembangan Karir Terhadap Kinerja Pegawai Di Dinas Pendidikan Daerah Provinsi Sulawesi Utara Nurani Magfirah Enggowa; Welson Yappi Rompas; Novva Novita Plangiten
JURNAL ADMINISTRASI PUBLIK Vol. 9 No. 1 (2023): JURNAL ADMINISTRASI PUBLIK
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jap.v9i1.46843

Abstract

ABSRACT This study aims to determine the effect of career development on employee performance in the Regional Education Office of North Sulawesi. The study employs a survey method, which draw a sample from a population an uses a data-collecting apparatus. The design of this survey method is a quantitative description. The data processed was the result of the distribution of questionnaires to civil servants of the Regional Education Office of North Sulawesi with a population of 155 people and a sample of 62 respondents. This study used a simple linear regression analysis technique. The results obtained show that there is a positive influence between career development on employee performance, this means that the better the application of career development, the better the employee's performance will be. Keywords : Career Development, Employee Performance
PENGELOLAAN LAYANAN PENGADUAN MASYARAKAT DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA MANADO Rahmawaty Wumu; JOHNNY HANNY POSUMAH; NOVVA NOVITA PLANGITEN
JURNAL ADMINISTRASI PUBLIK Vol. 9 No. 1 (2023): JURNAL ADMINISTRASI PUBLIK
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jap.v9i1.47350

Abstract

ABSTRACT This study aimed to determine the management of the public complaints services in the city of manado and civil registry service. Research conducted is a descriptive study using qualitative data. The management of the complaints services was observed with the four functions of management: planning, organization, movement and supervision. As for the data sources that researchers have gathered in this study come from two types of data, secondary (acquired directly) and primary data (acquired indirectly). The informers in this study are the chief of the ministry, the chief of the complaint, the service secretary, and the public service service service, the total number of 8 informers. Data collection is done with interviews and observations, interactive model analysis techniques by miles and hubermans are used in the study. The results of this study drew the conclusion that the existing public complaint services still did not meet standards in their management because the resources in this complaint service were still inadequate and management targets had not been achieved. Researcher suggestionsIn managing complaint services at this agency, it is hoped that more attention can be paid, where resources and infrastructure are still lacking and need to be improved again.  Key words : Management, Public Grievance Services.
Co-Authors Johnny Hanny Posumah Nurani Magfirah Enggowa Rahmawaty Wumu Welson Yappi Rompas