Efi Syarifudin
Universitas Islam Negeri Sultan Maulana Hasanuddin Banten

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Social Fund Distribution Forms by Zakat Institutions in Banten Efi Syarifudin; Ahmad Fadhil; Anggita Nurcahyani
TSARWAH Vol. 5 No. 01 (2020): June
Publisher : PROGRAM STUDI EKONOMI ISLAM PROGRAM PASCASARJANA IAIN SULTAN MAULANA HASANUDDIN BANTEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32678/tsarwah.v5i01.8045

Abstract

The existence of regulations and systems for zakat management aims to improve the effectiveness and efficiency of services in zakat management and increase the benefits of zakat for welfare and poverty reduction. The distribution development certainly follows the rise of zakat institutions skims that may overlap from distribution if there is minimal coordination between one institution and another. Previous studies have stated that there are three distribution approaches, namely centralization, decentralization, and atomization. From those approaches, the majority recommend decentralization as the best approach. Based on the studies in this article, it is found that in general the National Zakat Organization (LAZ) takes a decentralized approach to its distribution. Still, some tighten centralization on administrative aspects only. Autonomy is more visible in Regional LAZs and BAZNAS. From the pattern carried out, the most significant focus of distribution of Zakat Institutions in Banten is human resource programs, followed by economic, then health and social. In society, there is no overlapping in the distribution of social funds because each OPZ has different peculiarities and mustahiq segments. Apart from the fact that there is an unwritten code of ethics, zakat institutions do not carry out programs on the spot or in the programs other zakat institutions are working on. Like as other zakat institutions, zakat institutions in Banten also develir distribution schemes. Either through the development of a model that correlates with central institutions (for national zakat institutions) or has a peculiarity of a pattern that is indeed a skim prepared based on factual conditions in Banten society. Some use a decentralization pattern, others such as Rumah Zakat and Yatim Mandiri tend to implement priority programs launched by the head office.
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS MUZAKKI DALAM MEMBAYAR ZIS (STUDI PADA BAZNAS PROVINSI BANTEN) Kholid Musana; B. Syafuri; Efi Syarifudin
Ekonomica Sharia: Jurnal Pemikiran dan Pengembangan Ekonomi Syariah Vol 9 No 2 (2024): Jurnal Ekonomica Sharia : Jurnal Pemikiran dan Pengembangan Ekonomi Syariah - Feb
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/esha.v9i2.921

Abstract

Loyalitas muzaki adalah nilai yang relevan yang dapat memberikan wawasan tentang seberapa besar mereka menyukai barang atau jasa yang disediakan. Semakin puas pelanggan dengan pengalaman mereka, semakin loyal mereka terhadap suatu layanan. Studi ini bertujuan untuk menganalisis dan mengeksplorasi pengaruh service quality terhadap loyalitas muzaki melalui kepuasan dan kepercayaan muzakki sebagai variabel intervening. Metode yang digunakan yaitu metode kuantitatif dengan teknik analisis Structural Equation Model Partial Least Square (SEM-PLS). Sampel penelitian ini adalah muzaki BAZNAS Banten berjumlah 101 responden. Hasil temuan studi ini mengungkapkan bahwa service quality berpengaruh positif dan signifikan terhadap loyalitas muzaki, kepuasan muzaki, dan kepercayaan muzaki. Kemudian, pada studi ini juga ditemukan bahwa service quality berpengaruh positif dan signifikan terhadap loyalitas muzaki melalui kepuasan dan kepercayaan muzakki sebagai variabel intervening