Kodrat Sunyoto
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ANALISIS KINERJA PEGAWAI DALAM PELAYANAN PUBLIK DI KANTOR CAMAT MANDAH KABUPATEN INDRAGIRI HILIR jurnalmap map; Hajlianika ÔÇÄ; Kodrat Sunyoto; Arini Sulistyowati
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 4 No 4 (2021): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (197.653 KB) | DOI: 10.37504/map.v4i4.376

Abstract

This research uses a descriptive method with a quantitative approach to a research variable. The variable in this study is the performance of employees in the District Office of Mandah, Indragiri Hilir Regency which consists of Employee Work Targets (SKP) and Work Behavior. The results of the study of the aspects of Employee Work Target included in the excellent category. The employee's work quantity always meets the set targets. The quality of employee work is occasionally an error. Work time completion of the task is always on time. Work suitability with the budget provisions, always in accordance with the budget provisions. From the aspect of Work Behavior, employees are included in the excellent category. The attitude of employees in providing services is always service oriented. Employee integrity always acts according to values, norms and ethics in the organization. The commitment of employees always prioritizes the interests of the service rather than the interests of themselves and / or groups. Employees always obey official regulations. Employees always work together with co-workers, superiors, subordinates. Employee leadership always has the ability to motivate and influence subordinates or others.
EVALUASI KINERJA PELAYANAN PUBLIK DI LINGKUNGAN KANTOR CAMAT MANDAH KABUPATEN INDRAGIRI HILIR jurnalmap map; Ika Purwanti; Kodrat Sunyoto; Arini Sulistyowati
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 4 No 4 (2021): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.101 KB) | DOI: 10.37504/map.v4i4.377

Abstract

The purpose of this research is to describe the performance of public services in the District Office of Mandah District, Indragiri Hilir Regency. The results of research on public service performance consists of: work results, leadership, work skills, cooperation, discipline. The quality of work in 2019 is around 80% of the 100% target, this is due to some activities which cannot be carried out due to technical problems. The quantity of work completes work on time and in accordance with established standards. Leadership in mobilizing and directing subordinates and providing encouragement, enthusiasm and support to employees is quite good and firm. Work skills of employees according to their respective fields and in accordance with their duties and functions. Cooperation in completing the tasks and activities of the sub-district office, the formation of an activity committee team and always supports all work programs so that work targets can be achieved.