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Robin Robin
Universitas Putera Batam
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Motivasi Kerja dan Kompensasi Terhadap Produktivitas Karyawan PT. Petrokimia Gresik Kervin Kervin; Robin Robin; Vendy Vendy
eCo-Buss Vol. 5 No. 3 (2023): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v5i3.620

Abstract

Businesses are looking for the most productive organization or human resources possible. Organizational effectiveness in achieving its goals will be directly influenced by the availability of competent and optimal personnel. The workforce of an organization becomes one of the elements to measure productivity as a consequence of its inefficiency and ineffectiveness. Businesses that invest in their employees through competitive pay and benefits attract and retain the best talent, which in turn benefits the bottom line, incentives for greater productivity, and also stimulates the ability of its staff to produce the best results for the business. It is important to handle compensation well because it will help the organization in achieving its goals. A person's mind and character must be trained or shaped if they want to behave properly and according to their wishes. Punishment and incentive are not the same thing. This study's goal is to identify how compensation and motivation affect PT. Petrokimia Gresik employees' productivity. Probability-free sampling combined with statistical testing is the sampling methodology used in this study. A total of 155 respondents from PT. Petrokimia Gresik made up the sample for this study. While the remaining 35,2% have an impact on other factors that were left out of this research. The analysis in this research used SPSS 25 and multiple linear regression. The findings show that motivation and compensation can provide a significant effect on employee productivity. The coefficient determination findings of 0,648 or 64,8% show that employee productivity at PT. Petrokimia Gresik is strongly influenced by motivation and compensation. Consequently, need more research that controls for other potential influences on worker output.
Pengaruh Keamanan, Kemudahan, dan Kepercayaan Terhadap Kepuasan Pelanggan Pada PT Lion Parcel Robin Robin; Winda Evyanto
eCo-Buss Vol. 6 No. 1 (2023): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v6i1.669

Abstract

The purpose of this study was to determine the effect of security, convenience, and trust on customer satisfaction at PT Lion Parcel. This study was conducted using quantitative techniques. The sample of this study was used as many as 100 respondents in PT Lion Parcel customers using the Cochran formula. Questionnaires were used as a data collection technique. By using SPSS 25 software, data analysis techniques include descriptive statistics test, data quality test, classic assumption test, influence test, and hypothesis test. Based on the results of multiple linear regression, security (X1) has an effect of 0,104 or 10,4% on customer satisfaction (Y) at PT Lion Parcel, ease (X2) has an effect of 0,536 or 53,6% on customer satisfaction (Y) at PT Lion Parcel and trust (X3) has an effect of 0,245 or 24,5% on customer satisfaction (Y) at PT Lion Parcel. Safety, convenience, and trust factors affect customer satisfaction (Y) at PT Lion Parcel by 64,9% in accordance with the coefficient of determination (R2) data. Based on the hypothesis test results found that security, convenience, and confidence have a positive and significant effect partially or simultaneously on customer satisfaction at PT Lion Parcel
Co-Authors Kervin Kervin Vendy Vendy Winda Evyanto