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All Journal Jurnal Computer Science and Information Technology (CoSciTech)
Sally Agustin Elisya
Universitas Nusa Putra
Computer Science & IT

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Pembuatan sistim informasi arsip surat berbasis website (studi kasus : kelurahan sriwidari) Sally Agustin Elisya; Ivana Lucia Kharisma
Computer Science and Information Technology Vol 4 No 1 (2023): Jurnal Computer Science and Information Technology (CoSciTech)
Publisher : Universitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/coscitech.v4i1.4527

Abstract

The rapid development of technology has brought us into a new world, a state where technology takes an important part in everyday life. One that is currently widely used is a website. The development of today's increasingly advanced technology has an impact on the use of technology in people's lives. The development of technology is needed by the community to overcome the problems they face, such as archiving letters or important documents at the village office. Archiving letters or documents at the kelurahan office is related to the archive of incoming and outgoing letters. Letters in the kelurahan office are often damaged or lost, such as being eaten by termites and lost due to fire. There are many incoming and outgoing letters by the Sriwidari Sub-District Office, so that currently we need a system that can help performance related to correspondence. So it is necessary to create a mail archive information system. Mail filing is a record of incoming and outgoing letters received and sent. At this time, the procedures applied to the management of incoming and outgoing letters at the Sriwidari Village Office starting from receiving, making, storing, documenting letters are all done conventionally. With a website-based mail archive information system, it can reduce the difficulty and time spent in the process of searching for mail data, and improve the management of existing mail archiving. This mail archive information system is made using PHP Hypertext Preprocessor (PHP) and MySQL for database processing. The result of this research is to produce an information system that can manage incoming and outgoing mail according to the specified flow, and can solve current problems.
Sistem informasi publik e-lapor pengaduan masyarakat di kelurahan sriwidari menggunakan CRM berbasis android Anggun Fergina; Gina Purnama Insany; Sally Agustin Elisya; Nugraha
Computer Science and Information Technology Vol 4 No 2 (2023): Jurnal Computer Science and Information Technology (CoSciTech)
Publisher : Universitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/coscitech.v4i2.4896

Abstract

Kelurahan Sriwidari adalah salah satu kelurahan yang ada di Kecamatan Gunungpuyuh, Kota Sukabumi, Provinsi Jawa Barat. Kelurahan Sriwidari saat ini menerima pengaduan masyarakat dengan metode manual, yaitu dengan cara masyarakat datang langsung ke kantor Kelurahan Sriwidari untuk menyampaikan pengaduan. Namun, metode ini seringkali kurang efektif karena butuh proses untuk menyampaikan pada setiap petugas sesuai kategori pengaduan, berkas pengaduan dapat hilang dan juga rusak selain itu rekap data yang dilakukan juga sulit karena harus melakukan pengecekan berkas satu persatu. Oleh karena itu penulis tertarik untuk memberikan sebuah solusi dari persoalan tersebut maka dibuatlah aplikasi E-Lapor pengaduan masyarakat berbasis android dengan bahasa pemograman Java dan Firebase Realtime sebagai database. Aplikasi E-Lapor pengaduan masyarakat berbasis android ini dapat mempermudah masyarakat untuk melakukan pengaduan tanpa harus datang ke kantor Kelurahan. Peneliti menggunakan metode Customer Relationship Management (CRM) untuk merancang Aplikasi e-lapor pengaduan masyarakat berbasis android ini. Hasilnya, sistem ini dapat dipergunakan sebagai media publikasi dan komunikasi antara masyarakat yang ada di Kelurahan Sriwidari.
Co-Authors adang badru jaman,anggun fergina, adang badru jaman,anggun fergina Gina Purnama Insany IVANA LUCIA KHARISMA Nugraha