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All Journal Dinamika IJAL (Indonesian Journal of Academic Librarianship)
Endang Rifngati, Endang
Institut Agama Islam Negeri Tulungagung
Education Library & Information Science Social Sciences

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TANTANGAN PUSTAKAWAN PERGURUAN TINGGI DALAM MEMBERIKAN LAYANAN PRIMA DENGAN BERBASIS TEKNOLOGI INFORMASI Rifngati, Endang
Jurnal Dinamika Penelitian: Media Komunikasi Penelitian Sosial Keagamaan Vol 16, No 2 (2016)
Publisher : IAIN Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/dinamika.2016.16.2.268-273

Abstract

Advances in technology have an impact in all areas, as well in the college library as one of the institutions information management, application of information technology in libraries is used to improve the services that are owned by the library. Librarians as one important component in the library served to take advantage of existing technology is a new challenge for librarians who previously applying conventional based services should be transformed into information technology-based services. Improving the competence of librarians must continue to be done in order to create a professional librarian. By having professional competence is expected librarian is always ready to face any changes that occur.Kata Kunci: Pustakawan Perguruan Tinggi, Layanan Prima, Teknologi Informasi
TANTANGAN PUSTAKAWAN PERGURUAN TINGGI DALAM MEMBERIKAN LAYANAN PRIMA DENGAN BERBASIS TEKNOLOGI INFORMASI Endang Rifngati
Dinamika Penelitian: Media Komunikasi Penelitian Sosial Keagamaan Vol 16 No 2 (2016)
Publisher : LP2M IAIN Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/dinamika.2016.16.2.268-273

Abstract

Advances in technology have an impact in all areas, as well in the college library as one of the institutions information management, application of information technology in libraries is used to improve the services that are owned by the library. Librarians as one important component in the library served to take advantage of existing technology is a new challenge for librarians who previously applying conventional based services should be transformed into information technology-based services. Improving the competence of librarians must continue to be done in order to create a professional librarian. By having professional competence is expected librarian is always ready to face any changes that occur.Kata Kunci: Pustakawan Perguruan Tinggi, Layanan Prima, Teknologi Informasi
Dampak kepercayaan, kualitas layanan dan ketersediaan informasi dalam menimbulkan minat mahasiswa memanfaatkan Perpustakaan IAIN Tulungagung Endang Rifngati
IJAL (Indonesian Journal of Academic Librarianship) Vol. 2 No. 3 (2019): JUNE
Publisher : Asosiasi Perpustakaan Perguruan Tinggi Islam Wilayah Jawa Timur (APPTIS Jatim)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is motivated by the fact that the tendency of students to have lack of interest in utilizing the IAIN Tulungagung library. This can be seem from the uncertain visitor’s library statistics, where visitor statistics show an increase at the beginning of the new school year but it will decrease when entering the even semester. Of course there are many factors that cause student interest to use the library. The focus of the research in this paper is as follows; (1) How does the impact of trust in generating students’ interest to take advantage of the IAIN Tulungagung library?; (2) How is the impact of service quality in generating students’ interest in utilizing the IAIN Tulungagung library?; (3) What is the impact of the availability of information in generating students’ interest in utilizing the IAIN Tulungagung library?. This type of research was qualitative research. In this study the data collection techniques used were the observation, interviews and documentation in order to obtain data, while the data analysis used data presentation and conclusion drawing. The research found that for the impact of trust could increase students’ interest in utilizing the library from the aspect of integrity. Whereas in terms of service quality that could give an impact in generating student interest utilizing the library was from the aspect of tangibles (physical evidence) and from the aspect of emphaty. As for the impact of the availability of information that could increase student interest in utilizing the Tulungagung IAIN library were convenience and relevant aspects.
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