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All Journal International Journal of Humanities and Innovation (IJHI)
Zainudin Hassan
School of Education, Faculty of Social Sciences and Humanities, Universiti Teknologi Malaysia 81310 UTM Skudai Johor, Malaysia
Humanities Education Social Sciences

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The impact of interpersonal communication on employee performance during work from home Nurul Rezky Amalia; Sharmila Karuppaiah; Zainudin Hassan; Andi Anto Patak
International Journal of Humanities and Innovation (IJHI) Vol. 6 No. 1 (2023): March
Publisher : Center for Humanities and Innovation Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33750/ijhi.v6i1.172

Abstract

Interpersonal communication is a process of exchanging information, ideas, feelings, and opinion that two or more people carry out through verbal or non-verbal. This study aims to find out how far interpersonal communication impacts employee performance during work from home. In this research, six people were selected as research objects using purposive sampling. A semi-structured interview was conducted, and a list of questions was developed. Analysis of the research data using thematic analysis. The results of this study indicate the extent to which the impact of interpersonal communication while working at home, 1) good relations are established between employees, 2) greater employee involvement, and 3) increased teamwork. According to the study's findings, enhanced teamwork, higher employee involvement, and strong relationships among co-workers indicate how much interpersonal communication affects work-from-home employees. Because of the effectiveness of their communication, their performance is affected, and performance outcomes improve with improved staff communication.
Co-Authors Andi Anto Patak Nurul Rezky Amalia Sharmila Karuppaiah