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ANALISIS PENGARUH HARGA, KUALITAS PRODUK, DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA TOKO MOZART PLAFON PVC SWETA Erwin Ardiansyah; Ulfiyani Asdiansyuri; Putri Reno Kemala
JOURNAL of APPLIED BUSINESS and BANKING (JABB) Vol 4, No 1 (2023): Maret
Publisher : UNIVERSITAS MUHAMMADIYAH MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jabb.v4i1.14209

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh harga, kualitas produk dan kualitas pelayanan secara parsial dan simultan terhadap kepuasan konsumen pada Toko Mozart  Plafon PVC Sweta, Responden dalam penelitian ini sebanyak 40 orang. Jenis penelitian yang digunakan yaitu penelitian asosiatif, teknik pengambilan sampel menggunakan non probability  dengan metode sampel insidental. Data diproses melalui program spss, dengan teknis analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa: (1) harga berpengaruh terhadap kepuasan kerja pada Toko Mozart Plafon PVC Sweta dengan nilai t-hitung > t-tabel yaitu (2,607 > 2,028) dan nilai signifikansi (0,013 < 0,05), (2) kualitas produk berpengaruh terhadap kepuasan kerja pada Toko Mozart Plafon PVC Sweta dengan nilai t-hitung > t-tabel yaitu (3,276 < 2,028) dan nilai signifikansi (0,002 < 0,05), (3) kualitas pelayanan berpengaruh terhadap kepuasan kerja pada Toko Mozart Plafon PVC Sweta dengan nilai t-hitung > t-tabel yaitu (2,232 > 2,028) dan nilai signifikansi (0,032 < 0,05). (4) harga, kualitas produk dan kualitas pelayanan terhadap kepuasan kerja pada Toko Mozart Plafon PVC Sweta dengan nilai F-hitung > F-tabel yaitu (11,046> 2,70) dan nilai signifikansi (0,000 < 0,05). Berdasarkan hasil analisis tersebut maka dapat diambil suatu kesimpulan bahwa Harga, Kualitas Pelayanan dan Kualitas Produk mempunyai pengaruh secara parsial dan simultan terhadap Kepuasan Konsumen pada Toko Mozart Plafon PVC Sweta.
ANALISIS TINGKAT EFISIENSI DAN EFEKTIVITAS UNTUK MENGUKUR KINERJA PENGELOLAAN KEUANGAN MBS DI SDN 2 POHGADING KABUPATEN LOMBOK TIMUR ERVIVA FARIANTIN1; ELVINA SETIAWATI; ULFIYANI ASDIANSYURI
GANEC SWARA Vol 17, No 3 (2023): September 2023
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v17i3.535

Abstract

The research aims to analyze and measure  a school performance that has applied school based management (MBS). The study was conducted at SDN 2 Pohgading through descriptive quantitative. The study was conducted through measuring the finance management performance at SDN 2 Pohgading through the measurement of public sector observed from efficiency and effectiveness level. The efficiency measurement is related to estimate purpose meanwhile the effectiveness measurement is related to the target achievement that appropriate with the plan. Data resources gained from: Activity plans and school estimate (RKAS) and realization school estimate report. The results of this study indicates that finance management of school based management performance at SDN 2 Pohgading in 2014-2018 in from of school operational fun aid (BOS) is considered fine. Based on the results of the study through measuring public sector performance indicates that efficiency level reached is 100% in 2014-2018. Based on the table of finance efficiency performance criteria, it is inefficient or equilibrate efficient because it is equal to 100%. However, from the effectiveness level in 2014 it reached 102,43% and in 2016 it reached 100,18%. . Based on the  finance effectiveness performance criteria is categorized very effective. In 2015, 2017 and 2018 the levrl of effectiveness reached 100%. Based on the table of finance effectiveness performance criteria is categorized effective.
PENGARUH GAYA KEPEMIMPINAN, MOTIVASI, DISIPLIN KERJA DAN TINGKAT PENDIDIKAN TERHADAP PRODUKTIVITAS KERJA PEGAWAI KANTOR PELAYANAN PAJAK PRATAMA PRAYA ULFIYANI ASDIANSYURI
GANEC SWARA Vol 15, No 2 (2021): September 2021
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v15i2.221

Abstract

The development of a company is not separated from the performance of human resources in it such as motivation, leadership style, work discipline and level of education greatly affect a person in producing maximum results in order to achieve company goals. This study aims to determine the partial and simultaneous influence of the variables of leadership style, motivation, work discipline and education level on employee work productivity at the Pratama Praya Tax Office. This type of research is associative by using a sample of 50 employees of the Pratama Praya tax office. The results of this study indicate that the variables of motivation, work discipline and level of education partially affect the work productivity of employees at the Pratama Praya Tax Office while Leadership Style does not partially affect the work productivity of employees at the Pratama Praya Tax Office and the variables of leadership style, motivation, work discipline and education level have a simultaneous effect on employee work productivity at the Pratama Praya Tax Service Office with F count greater than F table of 14,732 > from f table 2.86.
ANALISIS ABNORMAL RETURN DAN TRADING VOLUME ACTIVITY UNTUK MENGUKUR TERJADINYA JANUARI EFFECT PADA KELOMPOK SAHAM INDEKS LQ 45 DI BEI ERVIVA FARIANTIN; ELVINA SETIAWATI; ULFIYANI ASDIANSYURI
GANEC SWARA Vol 18, No 1 (2024): Maret 2024
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v18i1.761

Abstract

The purpose of this study was to determine the differences in market reactions that occurred in January with other months. If there is a difference, the January Effect occurs in the Indonesian capital market, especially for companies included in the LQ45 Index, and vice versa. The variables used to view market reactions in this study are abnormal return and trading volume activity. This research uses historical stock data monthly. The analytical tool used in this study is Paired sample t-test and Wilcoxon Sign Test. The results of the research analysis showed that in terms of abnormal returns there were no significant differences, with a significance value greater than 0.05 so that it could be said that there was no January effect phenomenon in the LQ45 Index stock group on the Indonesia Stock Exchange, which was calculated by paired sample t-test. test, as well as in terms of trading volume activity, the January Effect did not occur on the LQ 45 Index stock group on the Indonesia Stock Exchange calculated by the Wilcoxon Sign Test, this shows that there was no January Effect anomaly in the Indonesian capital market