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All Journal Jurnal Noken: Ilmu-Ilmu Sosial Asian Journal of Community Services (AJCS) International Journal of Economics, Business and Innovation Research
Muhammad Bakr Muhlison
Universitas Islam Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Empowerment of Women's Businesses through Catalog Digitalization for SMEs’ Products Andriyastuti Suratman; Arief Darmawan; Muhammad Bakr Muhlison; Kartini Kartini; Murwanto Sigit; Syifaus Salsabila; Naya Nurfadillah; Novita Adiba Rahman
Asian Journal of Community Services Vol. 2 No. 4 (2023): April 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajcs.v2i4.3809

Abstract

This service initiated between the team and the Aisyiah Sleman Entrepreneurs Association in Yogyakarta (IPAS). The service focused on how to revitalize businesses that have been down due to the Covid-19 Pandemic with broader market access. Supporting digitalization insights and practices, entrepreneurs must collect service product data, and product visualizations to engage their potential market. The result is the increasing participants awareness the importance of digitally inventorying their products. Digitizing products in photos can help the MSME to expand their businesses and products closer to their respective potential markets. They also post products digitally so they have the product image in more detailed through social media such as Whats-App and Instagram.
Analysis Of The Implementation Of Standard Operating Procedures (SOP) In The Administration Division At PT Rezeki Surya Intimakmur (PT RSI) Abel Armanda Putra; Muhammad Bakr Muhlison
International Journal of Economics, Business and Innovation Research Vol. 3 No. 05 (2024): International Journal of Economics, Business and Innovation Research (IJEBIR)
Publisher : Cita konsultindo

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Abstract

This research was conducted alongside the internship program at PT Rezeki Surya Intimakmur (PT RSI) from March 1, 2023, to June 31, 2023. The purpose of this research is to analyze the implementation of Standard Operating Procedures (SOP) at PT RSI. The research focuses on the administrative division, which handles the maintenance project for air conditioners and generators at Starbucks. PT RSI is a contracting company that collaborates with both national and international companies. Therefore, PT RSI must maintain its credibility by consistently adhering to proper SOPs. This research uses the theory from Santosa's book entitled "Understanding S.O.P. (Standard Operating Procedure)" which focuses on the seven key aspects of SOP as a reference for the study. A qualitative approach was used in this research, with in-depth interviews conducted with the interviewees. The interviews were conducted to gain a deep understanding of SOP implementation. The research involved two employees from the administrative division at PT RSI. The results show that the implementation of SOPs in the administrative division at PT RSI has been running quite well. There have been no critical errors made by employees toward clients. PT RSI has fulfilled the seven key aspects of SOP within their company. The only challenge lies in the working hours of employees who are not always available to address client complaints beyond regular working hours. This issue can be resolved by addressing client complaints the following day or during regular working hours.
Peran Strategis Chief Business Officer dalam Pengambilan Keputusan dan Dampaknya Terhadap Efektivitas Bisnis PT Tourezia Cakra Inspira Muhammad Husnu Riyadhi; Muhammad Bakr Muhlison
Jurnal Noken: Ilmu-Ilmu Sosial Vol. 12 No. 1 (2026): Juni 2026
Publisher : Universitas Muhammadiyah Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33506/jn.v12i1.5716

Abstract

This study aims to analyze the strategic role of the Chief Business Officer (CBO) in decision-making and its impact on operational effectiveness at PT Tourezia Cakra Inspira. This research uses a qualitative approach with a case study method, using data collection techniques such as in-depth interviews, participant observation, and documentation with informants directly involved in the company's work processes. The results indicate that the CBO plays a very dominant role not only at the strategic level but also in daily technical and operational decisions. This situation creates a high degree of decision centralization, which creates bottlenecks in the workflow, slows the approval process, reduces the speed of execution, and reduces the latitude for line managers to make independent decisions. On the other hand, while this centralization helps maintain control and decision accuracy, it is not balanced with the operational demands of service companies that require rapid and flexible responses. This study concludes that a company's operational effectiveness will be more optimal if there is a more structured system of delegation of authority, a clearer division of roles, and strengthened capacity of middle management so that work processes can run more efficiently without compromising the company's strategic direction.
Co-Authors Abel Armanda Putra Andriyastuti Suratman Arief Darmawan Kartini Kartini Muhammad Husnu Riyadhi Murwanto Sigit, Murwanto Naya Nurfadillah Novita Adiba Rahman Syifaus Salsabila