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All Journal SEIKO : Journal of Management & Business CRJIM (Clinical and Research Journal in Internal Medicine) Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi Edumatica: Jurnal Pendidikan Matematika
Dessy Wulandari, Dessy
Universitas Jember
Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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PENGARUH RELATIONSHIP MARKETING DALAM TRADING PUPUK UREA TERHADAP LOYALITAS PELANGGAN (KASUS PADA PT PUPUK KUJANG, CIKAMPEK, INDONESIA) Mulyaningtiyas, Ratna Dewi; Junaidi, Moch. Agus; Wulandari, Dessy
SEIKO : Journal of Management & Business Vol 3, No 3 (2020): July - December
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v3i3.736

Abstract

Relationship marketing merupakan kegiatan pemasaran yang bertujuan untuk membangun loyalitas pelanggan terhadap produk yang ditawarkan. Penerapan relationship marketing jika dilakukan dengan baik maka akan meningkatkan kepuasan pelanggan. Strategi dalam relationship marketing tersebut sangat penting untuk diperhatikan dalam mempertahankan hubungan jangka panjang antara produsen dengan mitra bisnisnya. Konsep relationship marketing banyak digunakan oleh perusahaan yang ada, salah satunya perusahaan agroindustri. Penelitian ini dilakukan pada PT Pupuk Kujang, Cikampek, Indonesia. Analisis Partial Least Square (PLS) digunakan untuk mengetahui relationship marketing serta pengaruhnya terhadap loyalitas pelanggan PT Pupuk Kujang. Penelitian ini menemukan bahwa faktor relationship marketing yang mempengaruhi loyalitas pelanggan adalah kepercayaan, komitmen, kepuasan, dan penanganan konflik. Lebih lanjut, variabel kepercayaan (X1), komitmen (X2), komunikasi (X3), kepuasan (X4), dan penaganan konflik (X5) tidak memiliki kaitan satu sama lain, hanya saja variabel-variabel tersebut mempengaruhi loyalitas pelanggan (Y). Kata Kunci: Loyalitas Pelanggan, Relationship Marketing, Trading Pupuk Urea
Analisis Penyusunan Anggaran pada Badan Pemberdayaan Masyarakat dan Desa Provinsi Sumatera Utara Wulandari, Dessy; Harahap, Roslinda; Siregar, Putri Aulia
Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi (JIMMBA) Vol. 4 No. 6 (2022): JIMMBA
Publisher : LP3M Universitas Putra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32639/jimmba.v4i6.237

Abstract

Anggaran merupakan rencana keuangan masa datang yang mencakup harapan manajemen terhadap pendapatan, biaya, dan transaksi keuangan lain dalam masa satu tahun. Tahap penyusunan anggaran merupakan tahap yang sangat penting karena anggaran yang tidak efektif dan tidak berorientasi pada kinerja justru bisa menggagalkan program yang telah disusun sebelumnya. Tujuan penelitian ini untuk mengetahui proses penyususan anggaran pada Badan Pemberdayaan Masyarakat dan Desa Provinsi Sumatera Utara. Metode yang digunakan adalah metode deskriptif yaitu dengan mengumpulkan data penelitian dari objek penelitian dan literatur lainnya. Hasil penelitian dalam pembahasan KUA/PPAS denngan TAPD tidak diikuti oleh semua bidang yang ada di Badan Pemberdayaan Masyarakat dan Desa Provinsi Sumatera Utara. Proses penyusunan anggaran Badan Pemberdayaan Masyarakat dan Desa Provinsi Sumatera Utara telah berdasarkan Peraturan Menteri Dalam Negeri No. 13 Tahun 2006 dan No. 22 Tahun 2011.
Assessing Knowledge of Systemic Lupus Erythematosus Among Patients and Caregivers Insights from a Qualitative Inquiry Pratama, Mirza Zaka; Handono, Kusworini; Wahono, Cesarius Singgih; Rahman, Perdana Aditya; Wulandari, Dessy
Clinical and Research Journal in Internal Medicine Vol. 6 No. 2 (2025): Volume 6 No 2, November 2025
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.crjim.2025.006.02.04

Abstract

Background: Systemic Lupus Erythematosus (SLE) is a complex autoimmune disease requiring comprehensive patient knowledge for effective management. However, gaps in understanding and educational challenges persist among patients and caregivers. Aim: This study aimed to explore the knowledge, perceptions, and educational needs of SLE patients and their caregivers through a qualitative approach. Methods: Semi-structured interviews and focus group discussions were conducted with 15 patients and 10 caregivers from rheumatology clinics at Saiful Anwar General Hospital. Participants were selected using purposive sampling. Data were analyzed using thematic analysis, identifying key themes related to understanding of SLE, sources of information, knowledge gaps, and educational needs. Results: Participants demonstrated a basic understanding of SLE, but significant misconceptions were identified, particularly regarding the disease's multi-systemic impact. Healthcare providers were the primary source of information, though time constraints limited the depth of understanding. Patients and caregivers frequently turned to online sources, encountering challenges in identifying reliable information. Complex medical terminology and the emotional burden of SLE management were significant barriers. There was a clear preference for simplified, visual educational materials and a need for ongoing, continuous education and support. Conclusion: The study highlights persistent knowledge gaps and the need for enhanced educational strategies tailored to the needs of SLE patients and caregivers. Improving communication, providing reliable resources, and offering continuous education could significantly improve disease management and patient outcomes.
How AI Facilitates Students in Constructing Ideas To Solve Mathematical Problems: A Critical Thinking Perspective Wulandari, Dessy; Shodikin, Ali
Edumatica : Jurnal Pendidikan Matematika Vol 16 No 2 (2026): Edumatica: Jurnal Pendidikan matematika (Agustus 2026)
Publisher : Department of Mathematics Education, Faculty of Teacher Training and Education, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/edumatica.v16i2.45262

Abstract

Critical thinking is an essential skill in the 21st century; however, many students continue demonstrating low critical thinking abilities, partly attributed to the lack of personalized learning approaches. This lack of learning approaches leads students to look for other alternatives to comprehend subjects at school better, and one of the ways is by utilizing AI. One real example of students utilizing AI happens in Mathematics class, and this phenomenon stole the researchers’ interest to conduct further study. This study aimed to investigate how AI, mainly GenAI platforms (i.e., Meta AI and ChatGPT), facilitates the construction of mathematical ideas in comprehending problems and formulating appropriate solution strategies. The research was conducted at a school in Surabaya during the second semester of the 2024/2025 academic year, involving five students aged 15-17 years who are basically capable of utilizing AI on a daily basis without prior training in learning contexts. A qualitative research design within an interpretative paradigm was employed, and the data analysis was conducted through Reflexive Thematic Analysis  to identify, analyze, and report patterns within the data. The findings indicate that AI facilitates the construction of mathematical ideas based on critical thinking indicators through mechanisms of cognitive scaffolding, iteration and refinement, and prompt development following a general-to-specific pattern. The construction of ideas that occurred during the research take into account students’ initial conditions, thereby demonstrating AI’s role in enhancing personalized mathematics learning.
Co-Authors Ali Shodikin Harahap, Roslinda Junaidi, Moch. Agus Kusworini Handono Perdana Aditya Rahman Pratama, Mirza Zaka Ratna Dewi Mulyaningtiyas Siregar, Putri Aulia Wahono, Cesarius Singgih