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All Journal Kinerja OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Manajemen Indonesia
Rr. Rieka F Hutami
Universitas Telkom
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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ANALISIS PENGENDALIAN KUALITAS PRODUK DENGAN METODE SIX SIGMA PADA PERUSAHAAN PERCETAKAN PT. OKANTARA F. Hutami, Rr. Rieka; Yunitasari, Camelia
KINERJA Vol 20, No 1 (2016): Kinerja
Publisher : Faculty of Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/kinerja.v20i1.699

Abstract

AbstractThis study aims to analyze the implementation of quality control in printing company, causes defective product brochures, as well as knowing the quality control measures that can be implemented based on the analysis of Six Sigma DMAIC approach. We used production data spesific on number of defective product brochures PT Okantara in the period May 2013 - April 2015. The results of this analysis indicate the performance of the production process during the month of May 2013 - April 2015 resulted in sigma level is at 3.78. The root causes of the five factors that cause deviation by a factor method. Priority proposed repairs done on the potential causes are worth RPN 859 are factors working procedures in the corporate environment is not running properlyKeywords: Six Sigma, Quality Control, Product Defects, DMAICAbstrakPenelitian ini memiliki tujuan untuk melakukan analisis dari implementasi kontrol kualitas pada perusahaan yang bergerak di bidang industri percetakan dan grafika yang memiliki tingkat rata-rata pencetakan brosur cacat yang tinggi. Dalam penelitian ini dilakukan analisis dengan pendekatan six sigma DMAIC. Data diperoleh dari PT Okantara pada periode Mei 2013 - April 2015. Hasil dari penelitian ini memperilhatkan kinerja proses produksi perusahaan pada periode Mei 2013 - April 2015 dengan sigma level 3.78. Terdapat lima faktor utama yang mempengaruhi deviasi dari pengendalian kualitas produk pada PT Okantara. Prioritas perbaikan yang dilakukan untuk RPN 859 adalah prosedur kerja pada lingkungan perusahaan yang tidak berjalan dengan baikKeywords: Six Sigma, Kontrol Kualitas, Cacat Produksi, DMAIC
PENGARUH ATRIBUT TOKO ONLINE TERHADAP PERILAKU PEMBELIAN ONLINE KONSUMEN LAZADA INDONESIA Hutami, Rr. Rieka F; Rahmah, Zenia
KINERJA Vol 20, No 2 (2016): Kinerja
Publisher : Faculty of Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/kinerja.v20i2.841

Abstract

AbstractThe number of Internet users in Indonesia is growing, making business conventional turning into a business online. For understand online consumer behavior patterns, companies need to know the factors that influence buying behavior online. The number of respondents in this study were 387 respondents who shopped online in the website Lazada Indonesia.co.id. Data were analyzed using SEM-PLS (Partial Least Square) and using software SmartPLS3. The results showed that the Site Commitment is the most significant variables that influence the purchasing behavior of online consumers Lazada Indonesia.Keywords: Online Stores Attributes, Online Purchase Behavior
ANALISIS KEPUASAN PADA PENGGUNA SISTEM TCS MENGGUNAKAN METODE END USER COMPUTING SATISFICATION (STUDI KASUS: PT. TLK, BANDUNG) Rr. Rieka F. Hutami; Dhea Ratna Camilia
Jurnal Manajemen Indonesia Vol 16 No 1 (2016)
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (10964.202 KB) | DOI: 10.25124/jmi.v16i1.724

Abstract

Keunggulan bersaing bagi perusahaan dapat diperoleh dari kinerja perusahaan yang berkualitas, baik kinerja keuangan maupun kinerja aktifitas operasional sehari-hari. Salah satu faktor yang mempengaruhi kinerja aktifitas operasional Teknologi Informasi (TI) yang terdiri dari perangkat keras (hardware), perangkat lunak (software), maupun pengguna (user). Menindaklanjuti hal ini. PT TLK melakukan integrasi sisten dan bisnis proses melalui empat domain supporting system yang disebut OBCE. Penelitian ini, bertujuan melihat tingkat kepuasan pengguna di salah satu sistem informasi PT TLK yaitu sistem TCS, dimana pengguna sistem TCS merupakan pelanggan internal dari PT TLK. Hasil pengumpulan data diolah dengan menggunakan analisis deskriptif statistik dan analisis tingkat kepuasan. Pengolahan data menunjukkan bahwa dari kelima variabel yaitu variabel content, accuracy, format, ease of use dan timeliness menunjukkan bahwa responden merasa puas dengan kinerja dari sistem TCS saat ini dan menganggap bahwa kinerja sistem TCS tersebut sangat penting untuk ditingkatkan. Variabel yang memiliki nilai kinerja dan harapan paling rendah adalah variabel Ease of Use. Sementara terjadi perbedaan hasil analisis tingkat kepuasan yang menunjukkan variabel Accuracy yang memiliki GAP terbesar. Maka, kami lakukan konfirmasi kepada PT TLK melalui wawancara yang tidak terstruktur
PENGARUH ATRIBUT TOKO ONLINE TERHADAP PERILAKU PEMBELIAN ONLINE KONSUMEN LAZADA INDONESIA Rr. Rieka F Hutami; Zenia Rahmah
KINERJA Vol. 20 No. 2 (2016): Kinerja
Publisher : Faculty of Business and Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/kinerja.v20i2.841

Abstract

AbstractThe number of Internet users in Indonesia is growing, making business conventional turning into a business online. For understand online consumer behavior patterns, companies need to know the factors that influence buying behavior online. The number of respondents in this study were 387 respondents who shopped online in the website Lazada Indonesia.co.id. Data were analyzed using SEM-PLS (Partial Least Square) and using software SmartPLS3. The results showed that the Site Commitment is the most significant variables that influence the purchasing behavior of online consumers Lazada Indonesia.Keywords: Online Stores Attributes, Online Purchase Behavior
Analisis bullwhip effect dalam sistem rantai pasok pada produk Abon dan Dendeng Sapi Asri Indra Kusumajati Susanto; RR. Rieka F Hutami
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 2, (2021): OE July 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i2.016

Abstract

One of the obstacles facing micro, small and medium-sized enterprises (MSMEs) in Indonesia is the bullwhip effect. The bullwhip effect is an event that occurs in the supply chain due to an increase in order fluctuations or order cancellations due to information distortions. This study aims to determine the value of the bullwhip effect and explain the main causes of its occurrence in order to explain about the approach to reducing the bullwhip effect in micro, small and medium-sized enterprises (MSMEs) in Indonesia that operational management can be maximized through operational management. This study uses quantitative methods to determine the value of the bullwhip effect. And qualitative methods are used to identify the root cause and reduction of the bullwhip effect. With primary data from interviews. In addition, secondary data comes from demand data and order data on products for distributors and retailers managed by the company. The results showed that the value of the bullwhip effect on the product at one of the micro, small and medium-sized enterprises (MSMEs) in Indonesia was almost completely above 1.00 and above the specified parameters. This provides information that there is a product bullwhip effect in one of the micro, small and medium-sized enterprises (MSMEs) in Indonesia. Meanwhile, the main cause of the bullwhip effect in one of the smallest, small and medium-sized enterprises (MSMEs) in Indonesia is a demand forecast error. 
Co-Authors Camelia Yunitasari, Camelia Dhea Ratna Camilia Indra Kusumajati Susanto Zenia Rahmah Zenia Rahmah, Zenia