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All Journal Jurnal Keperawatan Malang (JKM) JURSIMA (Jurnal Sistem Informasi dan Manajemen) Indonesian Research Journal on Education Jurnal Sistem Informasi dan Manajemen
Sapuan Sapuan, Sapuan
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ANALISA PEMANFAATAN TEKNOLOGI, CUSTOMER DELIVERED VALUE FITUR PELAYANAN, CITRA MEREK, DAN PERILAKU KONSUMEN PADA MASA PANDEMI COVID-19 TERHADAP KEPUASAN KONSUMEN GRAB DI KOTA BATAM Sapuan, Sapuan; Samad, Samad
JURSIMA (Jurnal Sistem Informasi dan Manajemen) Vol 9 No 2 (2021): Jursima Vol. 9 No. 2, Agustus Tahun 2021
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer GICI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v9i2.355

Abstract

From the results of the study the authors concluded that partially count (X1) has a positive and significant effect on customer satisfaction, with a t value of 9.641 with a significant level of 0.000. Customer deliverd value (X2) has a positive and significant effect on customer satisfaction with a t value of 12.281 with a significant level of 0.000. Brand image (X4) has a positive and significant effect on customer satisfaction with a t value of 2.226 with a significant level of 0.029. Consumer behavior (X5) has a positive and insignificant effect on customer satisfaction with a t value of 8.645 with a significant level of 0.000. Judging from the simultaneous or joint test that knowing the effect of technology use (X1), customer delivered value (X2), service features (X3), brand image (X4), and consumer behavior (X5) simultaneously have a positive and significant effect on Consumer satisfaction variable (Y) with a value that f counted at 496.822 and significant with a significant value of 0.000.
ANALISA PEMANFAATAN TEKNOLOGI, CUSTOMER DELIVERED VALUE FITUR PELAYANAN, CITRA MEREK, DAN PERILAKU KONSUMEN PADA MASA PANDEMI COVID-19 TERHADAP KEPUASAN KONSUMEN GRAB DI KOTA BATAM Sapuan, Sapuan; Samad, Samad
JURSIMA Vol 9 No 2 (2021): Jursima Vol. 9 No. 2, Agustus Tahun 2021
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v9i2.355

Abstract

From the results of the study the authors concluded that partially count (X1) has a positive and significant effect on customer satisfaction, with a t value of 9.641 with a significant level of 0.000. Customer deliverd value (X2) has a positive and significant effect on customer satisfaction with a t value of 12.281 with a significant level of 0.000. Brand image (X4) has a positive and significant effect on customer satisfaction with a t value of 2.226 with a significant level of 0.029. Consumer behavior (X5) has a positive and insignificant effect on customer satisfaction with a t value of 8.645 with a significant level of 0.000. Judging from the simultaneous or joint test that knowing the effect of technology use (X1), customer delivered value (X2), service features (X3), brand image (X4), and consumer behavior (X5) simultaneously have a positive and significant effect on Consumer satisfaction variable (Y) with a value that f counted at 496.822 and significant with a significant value of 0.000.
THE RELATIONSHIP BETWEEN ATTITUDE AND SUPERVISION WITH NURSING DOCUMENTATION COMPLETION IN EMERGENCY DEPARTMENT OF Dr. KARIADI GENERAL HOSPITAL SEMARANG sapuan, sapuan
Jurnal Keperawatan Malang Vol 4 No 1 (2019): Jurnal Keperawatan Malang (JKM)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat STIKes Panti Waluya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36916/jkm.v4i1.74

Abstract

ABSTRACT Nursing documentation is an important instrument to ensure patient care can be carried out continuously. Quality nursing documentation will guarantee patient safety. Incomplete documentation causes information to be unclear and confusing so that it can cause errors in handling patients. This study aims to determine the relationship between attitudes and supervision with the completeness of nursing documentation at the emergency department of Dr Kariadi Hospital Semarang. The research method used an observational quantitative analytic design with a cross sectional approach. Sampling uses a total sampling technique with a total of 58 nurses. Data was collected using questionnaires and observation sheets. The Spearman test results show that attitudes related to completeness of nursing documentation (p = 0,000; r = 0.706). Supervision relates to completeness of nursing documentation (p = 0,000; r = 0.733). Based on the results of the logistic regression test it is known that attitude is the most dominant variable associated with completeness of nursing documentation (OR = 0.075). Strengthening of nurses themselves in emergency department and hospital management were required for better quality nursing documentation. Keywords: Emergency Department, Nursing Documentation, Attitude, Supervision
Pengaruh Teknik Distraksi Film Kartun Terhadap Tingkat Kecemasan Anak Usia 6-12 Tahun Pre Sirkumsisi Astuti, Epu Margi; Sapuan, Sapuan; Ramadia, Arya; Fadhli, Rohmi
Indonesian Research Journal on Education Vol. 6 No. 1 (2026): Irje 2026
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/irje.v6i1.4056

Abstract

Tindakan sirkumsisi termasuk dalam kategori bedah minor. Walaupun sirkumsisi dikatakan sebagai tindakan operasi kecil atau minor, namun hal tersebut tidak boleh dianggap kecil oleh pasien karena dapat mengakibatkan rasa cemas akibat dari berbagai sensasi khayalan yang muncul sebelum pelaksanaan operasi sirkumsisi. Kecemasan tersebut timbul akibat proses sirkumsisi yang akan dijalani yang melibatkan rasa nyeri berlebih saat cemas. Kecemasan yang muncul pada anak sebesar 36,7%. Tujuan penelitian ini untuk mengetahui pengaruh teknik distraksi film kartun terhadap tingkat kecemasan anak usia 6-12 tahun pre sirkumsisi di Samsul Wound Care. Jenis penelitian pada penelitian ini adalah pra experiment yaitu penelitian dengan rancangan one-group pre-test dan post-test design. Penelitian ini dilaksanakan pada bulan Mei-Juni 2025 di Samsul Wound Care. Subjek pada penelitian ini adalah anak usia 6-12 tahun yang berjumlah 15 orang. Instrument penelitian yang digunakan yaitu lembar observasi dan menggunakan alat ukur kecemasan child anxiety scales dan SOP Teknik Distraksi Visual Menonton Film Kartun. Rata-rata tingkat kecemasan sebelum diberikan teknik distraksi film kartun adalah 2,33 dan rata-rata tingkat kecemasan sesudah diberikan teknik distraksi film kartun adalah 0,73. Hasil uji wilcoxon menunjukkan p value yaitu 0,000 yang artinya < 0,05, ada pengaruh teknik distraksi film kartun terhadap tingkat kecemasan anak usia 6-12 tahun pre sirkumsisi. Hendaknya teknik distraksi menggunakan film kartun dapat diterapkan sebagai pendekatan non-farmakologis untuk menurunkan tingkat kecemasan anak usia 6–12 tahun sebelum tindakan sirkumsisi.
Co-Authors Arya Ramadia Astuti, Epu Margi Fadhli, Rohmi Samad, Samad