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Technology and banking operations: Perspectives of international students in a Ghanaian University Hanatou Laya Moussa; Anita Bans-Akutey
Annals of Management and Organization Research Vol. 4 No. 1 (2022): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v4i1.1485

Purpose: The study analysed perceptions of international students in a Ghanaian private university college on the effect of information technology on banking operations as they have experienced it in Ghana. Research methodology: A mixed methods research approach was used for this study. Data were collected from 60 international students who were sampled randomly from the population of international students in the college. Descriptive statistics from IBM SPSS Statistics 24 was used to analyse quantitative data, while thematic analysis was used to analyse qualitative data. Results: Findings showed that even though information technology affects banking operations positively by making operations efficient, easier and faster for both employees and customers; it has increased the rate of fraudulent banking activities. This has exposed clients and employees alike, to a higher risk of fraud and other fraud-related activities. Limitations: This study was limited to international students of a private university college in Ghana. Data were collected from an online survey; hence a limitation to the number of international students who participated in the study. Contribution: Despite the fact that information technology influences banking operations in Ghana positively, it has resulted in increased fraudulent activities related to banking operations. This requires that policymakers improve online security in the banking space. Novelty: There is an emphasis that though technology’s use in banking operations has a positive effect, it also presents banking institutions with an increased risk of fraud as perceived by international students schooling in a private tertiary institution in Ghana.

Dynamics in the carrying capacity of Ghana’s population Anita Bans-Akutey
Journal of Social, Humanity, and Education Vol. 5 No. 2 (2025): February
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jshe.v5i2.2365

Purpose: This study assesses the limitations of Thomas Malthus' population theory and explores how Cornucopian perspectives offer solutions to the sustainability of Ghana's population within the framework of the vicious cycle model. Research methodology: The study used existing literature to analyse historical and contemporary sources on Malthusian and Cornucopian perspectives; and applied it to the analysis of demographic data and socio-economic indicators to assess the applicability of these theories in a modern Ghanaian context. Results: The study finds that Malthus' theory is limited by its failure to anticipate technological advancements and improved agricultural practices, which have mitigated the risks of a Malthusian crisis. Cornucopian theorists provide a more optimistic view, arguing that innovation and socio-economic development can counteract the negative effects of rapid population growth. In Ghana, strategic investments in education, health, and technology have the potential to break the vicious cycle of poverty and population growth, aligning with Cornucopian ideas. Limitations: The study does not account for all local factors influencing population dynamics in Ghana. Contribution: This study contributes to the field of population studies by providing a comparative analysis of Malthusian and Cornucopian theories, with a specific focus on their relevance to contemporary issues in developing countries like Ghana. Novelty: The novelty lies in its application of classical population theories to the modern context of Ghana.

Technology and banking operations: Perspectives of international students in a Ghanaian University Hanatou Laya Moussa; Anita Bans-Akutey
Annals of Management and Organization Research Vol. 4 No. 1 (2022): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v4i1.1485

Purpose: The study analysed perceptions of international students in a Ghanaian private university college on the effect of information technology on banking operations as they have experienced it in Ghana. Research methodology: A mixed methods research approach was used for this study. Data were collected from 60 international students who were sampled randomly from the population of international students in the college. Descriptive statistics from IBM SPSS Statistics 24 was used to analyse quantitative data, while thematic analysis was used to analyse qualitative data. Results: Findings showed that even though information technology affects banking operations positively by making operations efficient, easier and faster for both employees and customers; it has increased the rate of fraudulent banking activities. This has exposed clients and employees alike, to a higher risk of fraud and other fraud-related activities. Limitations: This study was limited to international students of a private university college in Ghana. Data were collected from an online survey; hence a limitation to the number of international students who participated in the study. Contribution: Despite the fact that information technology influences banking operations in Ghana positively, it has resulted in increased fraudulent activities related to banking operations. This requires that policymakers improve online security in the banking space. Novelty: There is an emphasis that though technology’s use in banking operations has a positive effect, it also presents banking institutions with an increased risk of fraud as perceived by international students schooling in a private tertiary institution in Ghana.

Influence of banking regulation and supervision on banks’ performance Aminata Issoufi Boubacar; Anita Bans-Akutey
Annals of Management and Organization Research Vol. 5 No. 2 (2023): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i2.1832

Purpose: The specific objectives of this study were to examine the effect of supervision on bank performance, ascertain the effect of regulation on bank performance, and assess the challenges faced by banks in the implementation of bank regulations. Research Methodology: This study adopted a descriptive survey approach using data collected from all employees of a commercial bank in Accra Newtown. Data were analyzed using descriptive and inferential statistics from IBM SPSS Statistics 24. Results: A positive relationship was found between banking regulation and bank performance and between supervision and bank performance. The study identified poor communication, lack of resources, resistance to change, and inefficient processes as the major challenges faced by banks in implementing strategies and achieving their objectives. Limitations: This study was limited to a commercial bank in Ghana, thus making it inappropriate to generalize the results. Contribution: To improve communication, there is a need for closer collaboration between banks and external regulatory bodies considering the positive effect of bank regulation on bank performance. From this study, there is a need for continuous monitoring and evaluation of processes to ensure that banks comply with regulations. Practical Implications: There is a need to maintain and improve effective regulatory and supervisory frameworks, as they positively affect bank performance. Novelty: This study examines banking regulation and supervision of bank performance with evidence from a commercial bank in Accra New Town, a suburb of Accra in Ghana.

Employee retention and organizational performance: Evidence from Ghana Police Service Irene Lawrencia Opare Darko; Anita Bans-Akutey; Patricia Amoako; Lydia Kyerewa Affum
Annals of Management and Organization Research Vol. 5 No. 3 (2024): February
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i3.1855

Purpose: This study examined workplace factors that influence employees’ stay, the importance of employee retention practices, and the influence of employee retention on organizational performance. Research Methodology: It study used a quantitative approach and a case study strategy. The study population included selected staff from three (3) departments at the Accra Regional Headquarters of the Ghana Police Service. Participants were randomly selected to complete the self-administered questionnaires. Results were analyzed using descriptive statistics and are presented in tables. Results: The work environment, competitive compensation and benefits, organizational culture, and personal development opportunities are factors that affect employee retention. It was also found that employee retention enhances the stability and continuous progress of employees, improves employee morale, attracts and retains top talent, and increases job satisfaction. Finally, employee retention positively influences organizational performance by increasing efficiency and productivity, knowledge retention, and financial performance. Limitations: This study was limited to employees at the Regional Headquarters of the Ghana Police Service, a government institution. Contribution: Organizations need to create a respectful, inclusive, and supportive workplace that improves retention. Attractive remuneration frameworks that retain skilled officers and personnel should also be adopted. It is also important to explore employee career advancement pathways. Novelty: This study focuses on the influence of employee retention on organizational performance in a service-oriented government institution.

Gender inequities in global health: Insights from Ghana’s National Health Insurance Scheme Anita Bans-Akutey
Annals of Management and Organization Research Vol. 7 No. 1 (2025): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i1.3419

Purpose: This systematic review examines gender inequities in global health and critically analyzes how these inequities manifest within Ghana’s National Health Insurance Scheme (NHIS), drawing on the Gender and Development (GAD) theoretical framework. Methodology/approach: This study followed PRISMA 2020 guidelines, for systematic reviews to select thirty-seven articles from major databases. Thematic synthesis was applied to identify recurring patterns. Results/findings: Findings showed that globally, gender inequities in health systems were linked to women’s economic dependency, sociocultural norms, and limited decision-making autonomy. Within Ghana’s NHIS, these inequities manifested through lower enrollment and renewal rates among women, affordability challenges for informal sector workers, and barriers tied to cultural norms that restrict autonomy in healthcare utilization. While maternal health exemptions improved access, they were insufficient to address deeper structural inequalities. Conclusion: This study concludes that Ghana’s NHIS, though designed to promote universal coverage, often replicate broader gender inequities unless deliberate structural reforms are integrated. Limitations: The focus on Ghana as a case, while illustrative, also limits the transferability of findings to other national health systems with differing socio-cultural and policy contexts. Contribution: This review advances scholarship by applying the GAD framework to emphasize the structural and relational barriers that must be addressed for truly gender-responsive health policy.

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