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Nur Khaerat Nur, Nur Khaerat
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Civil Engineering, Building, Construction & Architecture

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SERVICE FACILITY ANALYSIS AND WORK ENVIRONMENT TO PASSENGER SATISFACTION LEVEL AT SULTAN HASANUDDIN INTERNATIONAL AIRPORT MAKASSAR Pakki, Ibrahim; Nur, Nur Khaerat; Gusty, Sri
ASTONJADRO Vol. 10 No. 2 (2021): ASTONJADRO
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/astonjadro.v10i2.5541

Abstract

Sultan Hasanuddin International Airport as one of the supporting sub-sectors of air transportation should be able to prepare and take strategic steps to proactively provide services and support customer needs for both airlines and passengers. This type of research is descriptive qualitative. The method of collecting data and information is Participatory Rapid Appraisal (PRA). Data analysis with statistical methods. The results showed that the physical facilities, the level of reliability of the officers, the responsiveness of the officers, the security guarantees, the attitude of the officers' empathy, the work environment at Sultan Hasanuddin Airport, showed a fairly small number of significance and had no effect on the level of passenger satisfaction. This can be interpreted that passenger satisfaction is quite good, but in this case to achieve a better value of passenger satisfaction, it is necessary to follow up so that the six variables get better attention so that the coefficient number is close to zero. It is recommended to improve both aspects of physical facilities and performance. The role of officers in serving passengers at Sultan Hasanuddin Airport Makassar.
Development of Public Electric Vehicle Charging Stations (SPKLU) in Makassar as an Electric Car Supporting Means Nur, Muhammad Yusuf; Nur, Nur Khaerat; Anugrah, Anugrah
ASTONJADRO Vol. 13 No. 2 (2024): ASTONJADRO
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/astonjadro.v13i2.14893

Abstract

Electric vehicles are a potential solution for reducing greenhouse gas emissions and dependence on fossil fuels. However, a successful transition to electric vehicles depends on the availability of adequate charging infrastructure. Therefore, this journal aims to describe the development of Public Electric Vehicle Charging Stations (SPKLU) in the city of Makassar, including an analysis of the obstacles, benefits, and steps taken in the development process. This thesis discusses the latest condition of the electric vehicle battery charging infrastructure, especially the electric car General Electric Vehicle Charging Station (SPKLU) located in Makassar. This thesis also discusses the development of electric car sales in Indonesia, especially in the city of Makassar and other cities around it. How to charge electric vehicle batteries either through portable charging, wall charging or charging at SPKLU as one of the supporting infrastructure for electric vehicles. Programs carried out by both the Government and PLN in an effort to encourage people to switch to electric vehicles to reduce air pollution in big cities and also reduce the use of fossil fuels.
Co-Authors Anugrah, Anugrah Gusty, Sri Muhammad Hadinata, Muhammad Nur, Muhammad Yusuf Pakki, Ibrahim Sry Gusty, Sry