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All Journal Multazam : Jurnal Manajemen Haji dan Umrah
Diana Safitri
IAIN Metro
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN JAMAAH UMROH Diana Safitri
Multazam : Jurnal Manajemen Haji dan Umrah Vol 1 No 2 (2021): Multazam : Jurnal Manajemen Haji dan Umrah
Publisher : Institut Agama Islam Negeri Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (292.935 KB) | DOI: 10.32332/multazam.v1i2.5372

Abstract

The competition for travel agencies is growing, in the metro, which competes a lot in providing services to their congregations to continue using this travel agency. The factors that influence the quality of service to the satisfaction of Umrah pilgrims at PT Saudi Patria Wisata Metro are services that are in accordance with the needs of the pilgrims, the services provided by PT Saudi Patria Wisata Metro, affordable prices, affordable locations.
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