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All Journal TEKNIK INFORMATIKA Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI)
Faris Abdi El Hakim
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering

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Scrum Framework Implementation for Building an Application of Monitoring and Booking E-Bus Based on QRCode Faris Abdi El Hakim; Agus Prayudi; Kirana Hanifati; Rossi Arisdiawan; Arna Fariza; Hestiasari Rante
JURNAL TEKNIK INFORMATIKA Vol 16, No 1 (2023): JURNAL TEKNIK INFORMATIKA
Publisher : Department of Informatics, Universitas Islam Negeri Syarif Hidayatullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jti.v16i1.29409

Abstract

ABSTRACTThe increasing public interest in using the public transportation will reduce the volume of vehicles operating on the streets. The derivative of the description above is how to make people prefer to use bus transportation instead of using private vehicles in traveling within the city. Currently, there is 192.5 million smartphone’s user, in the other hand, the Indonesia government also supported the public transportation such as electrical bus. In November 2022, at KTT G20 Bali, INKA (Indonesia State-Owned Enterprise) and an academic institution consortium released 30 units of electrical buses. From that problem and opportunity, this research aims to propose an application that provides comprehensive information on public transportation, especially inner-city buses. So that, the user could easily track and book the bus. The proposed application is a real-time web-based application aimed at the public as users. This application is accessed using electronic devices such as cell phones, tablets, laptops, and computers. In this research we also proposed conceptual and scrum method for further implementation. We used the Scrum method to build the proposed application, the roles of the scrum team are one product owner, one scrum master, two development teams (UI/UX and developer), and 2 sprints. Implementing the Scrum method in the development process could help organize and increase team productivity. The result of this research is the prototype of a Monitoring and Booking e-Bus Based on a QR Code. In future research we would like to implement this concept and survey the user experience with PIECES framework to get the user comfort in using the proposed application.
Analisis Sentimen Pengguna Aplikasi Mobile JKN Menggunakan Metode Stochastic Gradient Descent (SGD) Faris Abdi El Hakim; M Adamu Islam Mashuri
Jurnal Komputer Teknologi Informasi Sistem Informasi (JUKTISI) Vol. 4 No. 1 (2025): Juni 2025
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juktisi.v4i1.409

Abstract

Kesehatan merupakan aspek penting yang harus dimiliki setiap individu untuk menjalankan aktivitas sehari-hari dan mendukung kesejahteraan masyarakat. Dalam upaya meningkatkan layanan kesehatan, BPJS Kesehatan meluncurkan aplikasi Mobile JKN sejak 2017 untuk mempermudah akses layanan kesehatan secara online seperti pendaftaran antrean, konsultasi dokter, dan informasi fasilitas kesehatan. Namun, aplikasi ini menghadapi berbagai kendala teknis yang menyebabkan ketidakpuasan pengguna yang tercermin dari banyaknya ulasan negatif di Google Play Store. Penelitian ini bertujuan untuk menganalisis sentimen ulasan pengguna Mobile JKN secara otomatis menggunakan metode Stochastic Gradient Descent (SGD). Sebanyak 100.000 data ulasan diunduh dan diproses melalui tahapan pelabelan sentimen, preprocessing teks, dan ekstraksi fitur TF-IDF. Evaluasi model menggunakan K-Fold Cross Validation menghasilkan akurasi tertinggi 91.00% dengan hyperparameter optimal. Hasil ini menunjukkan bahwa metode SGD efektif dan efisien dalam mengolah data ulasan berukuran besar sehingga dapat memberikan masukan berharga bagi pengembang aplikasi Mobile JKN untuk meningkatkan kualitas layanan dan kepuasan pengguna.
Co-Authors Agus Prayudi Arna Fariza Hestiasari Rante Kirana Hanifati M Adamu Islam Mashuri Rossi Arisdiawan