Claim Missing Document
Check
Articles

Found 2 Documents
Search

PENGARUH KEPERCAYAAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN Bahrudin, Muhammad; Zuhro, Siti
BISNIS Vol 3, No 1 (2015): BISNIS: Jurnal Bisnis dan Manajemen Islam
Publisher : Fakultas Ekonom dan Bisnis Islam Institut Agama Islam Negeri (IAIN) Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/bisnis.v3i1.1463

Abstract

This study aimed to examine and explain the effect of variables of customer satisfaction and trust on customer loyalty in the smartphone Samsung Galaxy.It takes 55 users of smartphones who have Samsung Galaxy in Jombang as the research sample.The sampling technique used non-probability, particularly  accidental  sampling  technique. Data are then analyzed by using multiple linear regression analysis. These results indicate that there is a positive and significant impact of customer satisfaction on customer loyalty and trust on customer loyalty.  
Pengaruh Intensitas Guru Mengikuti KKGMI dan Implikasinya terhadap Peningkatan Kualitas Mengajar Zuhro, Siti; Farhisiyati, Rufa Hindun
Journal of Elementary Education Research Vol 2, No 1 (2023): Februari
Publisher : Sekolah Tinggi Agama Islam Pati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56322/jeer.v2i1.145

Abstract

This study aims to describe the intensity of teachers participating in KKGMI, determine the quality of teacher teaching, and quantitatively analyse whether or not there is an effect of the intensity of teachers participating in KKGMI and its implications for improving the quality of teacher teaching in Madrasah Ibtidaiyah in Pati District for the 2021/2022 academic year. This research is field research with a correlational type using a quantitative approach. This research was conducted at the KKGMI Team in Pati Subdistrict in June 2022. The sample of this research is all MI teachers in Pati Subdistrict, totalling 33 respondents with saturated sampling. The variables in this study consist of the independent variable is the intensity of teachers in attending KKGMI Pati Subdistrict, and the dependent variable is the quality of teaching MI teachers in Pati Subdistrict. The data collection technique in this study used a questionnaire instrument with a Likert scale model. The data analysis used in this research is simple regression analysis.The results showed that: 1) The intensity of teachers following KKGMI in MI Pati District is and shows that the intensity of teachers following KKGMI MI in Pati District as much as 15% of the intensity of teachers following KKGMI Very High Category, respondents as much as 6% High Category, respondents as much as 36% Medium Category, respondents as much as 24% Low Category, and respondents as much as 18% of the intensity of teachers following KKGMI Very Low Category. 2) The improvement in the quality of teaching of MI teachers in Pati Subdistrict in the 2021/2022 academic year shows that the improvement in the quality of teaching of teachers is as much as 18% of the quality of teaching of MI teachers in Pati Subdistrict in the very good category, respondents as much as 64% of the quality of teaching of MI teachers in Pati Subdistrict in the good category, respondents as much as 18% of the quality of teaching of MI teachers in Pati Subdistrict in the sufficient category. 3) There is a positive and significant influence between the intensity of teachers participating in KKGMI and the quality of teaching of teachers in MI in Pati Subdistrict for the 2021/2022 academic year. This is evidenced by the results of Fcount Ftable (6.485 4.18) at the 5% significance level which indicates that H0 (null hypothesis) is rejected and Ha (alternative hypothesis) is accepted.