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All Journal Jurnal Ekonomi Mimbar Administrasi Mandiri
Margaretha Retno Daru Dewi
STISIP Widyapuri Mandiri Sukabumi
Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice

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ETHICS OF GOVERNMENT APPARATUSES IN IMPROVING PUBLIC SERVICES AT THE PEGADEN DISTRICT OFFICE, SUBANG REGENCY Margaretha Retno Daru Dewi
Jurnal Ekonomi Vol. 12 No. 3 (2023): Jurnal Ekonomi, 2023, September
Publisher : SEAN Institute

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Abstract

In the study of public administration, ethical arrangements for civil service administration, also known as the code of ethics for civil servants, are provisions or standards regulating the moral conduct of civil servants. The ethics of the state civil apparatus include moral teachings and principles of good behavior for officials/civil servants in carrying out their responsibilities and providing community services. This study seeks to examine the ethical responsibilities of public servants at the Pegaden District Office in Subang Province. To meet community needs and establish trust in local government, it is necessary to provide high-quality, ethical public services. This qualitative research method collects information through interviews, observations, and documentation studies. The results showed that several public service problems which were the source of apparatus problems were difficult to access where the service implementing unit was, not yet informative, did not listen to the aspirations of the community, was not responsive, lacked coordination, was inefficient and had a long bureaucracy. In an effort to overcome this, the Pegaden sub-district government of Subang Regency took steps which included establishing service standards, developing standard operating procedures (SOP), conducting customer satisfaction surveys and developing a complaint management system.
PENGARUH PENGAWASAN PIMPINAN TERHADAP KINERJA PEGAWAI DI DEPARTEMEN STOCKFIT PT PRATAMA ABADI INDUSTRI JX marghareta retno daru dewi; Alisa Seftian
Mimbar Administrasi Mandiri Vol. 20 No. 1 (2024): Mimbar Administrasi Mandiri
Publisher : STISIP Widyapuri Mandiri Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37949/mimbar201123

Abstract

This study examines the impact of leadership supervision on employee performance in the Stockfit Department of PT Pratama Abadi Industri JX, Sukabumi Regency. The research uses Monitoring Theory (Vx) by Siagian (2017:115) and Performance Theory (Vy) by Hersey, Blanchard, and Jhonson (1996) in Wibowo (2010:102-105). A quantitative method was employed, with 102 respondents sampled from a population of 200 using Disproportionate Stratified Random Sampling. Data was collected through a Likert scale questionnaire and analyzed using Pearson Product Moment correlation analysis, the Coefficient of Determination formula, and simple linear regression equation model, with hypothesis testing via the t-test. Results indicate that Leadership Supervision (X) was rated as Good, with an average score of 4.0 and a descriptive percentage of 80.19%. Employee Performance (Y) was rated as Very Good, with an average score of 4.2 and a descriptive percentage of 83.80%. Statistical analysis showed a strong positive correlation between Leadership Oversight and Employee Performance (r_xy=0.783, t_(hitung=)12.588 > t_(tabel=)1.983). The Coefficient of Determination (KD) of 0.6130 indicates that 61.3% of the variation in Employee Performance can be explained by Leadership Supervision, with the rest determined by other factors. The linear regression equation model is Y ̂4540.0 + 0.837X, suggesting that changes in Leadership Supervision can predict changes in Employee Performance.
Co-Authors Alisa Seftian