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All Journal Nanggroe: Journal Of Scholarly Service Nanggroe: Journal of Scholarly Service
Ara Nopita
Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Buana Perjuangan Karawang
Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences

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Implementasi Kualitas Pelayangan pada PT Pos Indonesia Cabang Karawang Ara Nopita; Sungkono S
Nanggroe: Jurnal Pengabdian Cendikia Vol 2, No 3 (2023): Juni
Publisher : Yayasan Daarul Huda Kruengmane

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Abstract

The focus of this research is the Quality of Service at the Karawang Branch of the Indonesian Post Office. The purpose of this study was to find out how much the quality of service at the Karawang Branch of the Indonesian Post Office. However, in reality what researchers found in the field were delays in delivery, lack of facilities and infrastructure, and inadequate parking space. The research method used is quantitative using a questionnaire to collect customer and employee data. The results according to this study are to put information about service quality, so that the Karawang Branch of the Indonesian Post Office has a better image in the eyes of consumers, and also consumers are happier to use the services of the Karawang Branch of the Indonesian Post Office, so that the ultimate goal is to create customer satisfaction.
Implementasi Kualitas Pelayangan pada PT Pos Indonesia Cabang Karawang Ara Nopita; Sungkono S
Nanggroe: Jurnal Pengabdian Cendikia Vol 2, No 3 (2023): Juni
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The focus of this research is the Quality of Service at the Karawang Branch of the Indonesian Post Office. The purpose of this study was to find out how much the quality of service at the Karawang Branch of the Indonesian Post Office. However, in reality what researchers found in the field were delays in delivery, lack of facilities and infrastructure, and inadequate parking space. The research method used is quantitative using a questionnaire to collect customer and employee data. The results according to this study are to put information about service quality, so that the Karawang Branch of the Indonesian Post Office has a better image in the eyes of consumers, and also consumers are happier to use the services of the Karawang Branch of the Indonesian Post Office, so that the ultimate goal is to create customer satisfaction.
Co-Authors Sungkono S