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All Journal KAPAL Jurnal Ilmu Pengetahuan dan Teknologi Kelautan Zona Laut : Jurnal Inovasi Sains dan Teknologi Kelautan
Riska Damayanti
Study Program of Transportation, Graduate School, Hasanuddin University, Makassar, Indonesia 90245
Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Earth & Planetary Sciences Energy Engineering Transportation

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Performance Analysis of Terminal II of The New Makassar Container Port in Supporting Logistics Distribution in South Sulawesi Riska Damayanti; Andi Sitti Chairunnisa; Esther Sanda Manapa; Eliyah A.M Sampetoding; Toong Khuan Chan; Misliah Idrus
Kapal: Jurnal Ilmu Pengetahuan dan Teknologi Kelautan Vol 20, No 2 (2023): June
Publisher : Department of Naval Architecture - Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/kapal.v20i2.53548

Abstract

The New Makassar Container Port serves as logistics hub that impacts local economic growth and facilitates the distribution of goods between regions. To optimise port operations, it is crucial to establish connections with the hinterland area. Terminal II is designed to handle the flow of containers. According to the current stage of development, the existing capacity and facilities should be able to handle a larger volume of containers. This study aims to evaluate the performance of the logistics system through time and service performance indicators. The research method involves both qualitative and quantitative approaches, with freight forwarders and shipping companies as the sample population. The analysis involves a descriptive analysis of the logistics system and an Importance Performance Analysis (IPA) to assess performance and satisfaction of service users. The Potential Gain in Customer Value (PGCV) method was used to determine priority areas for improvement. The results show that Terminal II of the New Makassar Container Port performs well and meets the standards set by the Director General of Sea Transportation. However, international shipping services have not been fully utilized, contributing to low container flow and underutilization of the installed capacity. Additionally, export activities remain heavily reliant on commodities instead of industrial goods. The IPA and PGCV analyses revealed that the priority areas of improvement include sustainable and customer-oriented operating processes, with a conformity rate of 79% and the highest PGCV value of 6.22. Regular evaluations of both the physical and human aspects of port operations are necessary.
Analisis Kinerja Pelayanan Operasional Terminal II Pelabuhan Petikemas New Makassar Riska Damayanti; Andi Sitti Chairunnisa; Esther Sanda Manapa
Zona Laut : Jurnal Inovasi Sains Dan Teknologi Kelautan Volume 4, Nomor 3, Edisi November 2023
Publisher : Departemen Teknik Kelautan Universitas Hasanuddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62012/zl.v4i3.27785

Abstract

Ports influence local economic development and facilitate the flow of commodity distribution between regions. Ports become drivers of regional development supported by optimal logistics system performance. Seeing the importance of maritime logistics in Indonesia, it is necessary to build a comprehensive maritime logistics system with good performance. One of the ports that can be an illustration of the condition of ports in Indonesia is Terminal II of the New Makassar Container Port where this port is designated as the main port of Makassar city which supports export-import activities. Thus, this study aims to analyze the service performance of Terminal II operational activities. The method used is through observation or direct visits to research locations to obtain data related to operational performance and conduct analysis by comparing performance achievements with predetermined performance standards. Based on the results of the analysis that has been carried out, the overall operational service performance results are stated to be good because they comply with performance standards. However, the obstacle in increasing the flow of containers to support performance is the lack of international ships mooring due to the limited length of the berth being operated.
Co-Authors Andi Sitti Chairunnisa Andi Sitti Chairunnisa Eliyah Acantha Manapa Sampetoding Esther Sanda Manapa Misliah Idrus Toong Khuan Chan