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Factors Influencing the Utilization of Health Services for JKN-KIS Participants (Study: Grilled Pematang III.B Health Center, Mesuji Makmur District, Ogan Komering Ilir Regency) Muhammad Amin Azhari; Andy Alfatih; Sena Putra Prabujaya
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 10 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i10.5191

Abstract

This study aims to determine whether there is an influence of the level of knowledge of JKN-KIS participants, the attitude of health workers and the accessibility of health facilities simultaneously on the utilization of health services for JKN-KIS participants at Community Health Centers and their networks.The method used in this study is a quantitative method. Minimum of 99 samples from JKN-KIS participants in the work area of ​​Pematang Panggang III.b Health Center, Mesuji Makmur District, Ogan Komering Ilir Regency. In this study, there were two hypothesis tests, namely the Partial Significance Test (T-Test) and the Simultaneous Test (F-Test). The data analysis technique used descriptive statistical analysis techniques; multiple linear regression analysis. The results showed that the level of knowledge of JKN-KIS participants did not have a significant effect on the utilization of health services at the Pematang Panggang III.b Health Center, Mesuji Makmur District and its network. The accessibility of health facilities had a positive and significant effect on the utilization of health services for JKN-KIS participants at the Pematang Panggang III.b Health Center, Mesuji Makmur District. The level of knowledge of JKN-KIS participants, the attitude of health workers and the accessibility of health facilities simultaneously had a positive and significant effect on the utilization of health services for JKN-KIS participants at the Pematang Panggang III.b Health Center, Mesuji Makmur District, Prosperous Mesuji.
Implementation of Dynamic Governance in Improving Service Quality (Case Study: Palembang City Public Service Mall) Bianto Bianto; Nurmah Semil; Sena Putra Prabujaya
JURNAL ECONOMINA Vol. 5 No. 7 (2026): JURNAL ECONOMINA, Juli 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i7.3246

Abstract

Improving public service quality has become a key objective of bureaucratic reform, encouraging governments to adopt adaptive governance through the Dynamic Governance approach. This study aims to analyze the implementation of Dynamic Governance in improving service quality at the Public Service Mall (Mal Pelayanan Publik/MPP) of Palembang City and to identify the factors supporting its implementation. A qualitative descriptive approach was employed using interviews, observations, and documentation. Data were analyzed based on Neo and Chen's Dynamic Governance framework, consisting of Thinking Ahead, Thinking Again, and Thinking Across. The findings reveal that Dynamic Governance has contributed to service quality improvement through technology-based service innovation, continuous service evaluation, and strengthened inter-agency coordination and collaboration. However, challenges remain, including limited digital system integration, differences in institutional systems, and insufficient human resource capacity. Supporting factors include competent human resources, inter-agency collaboration, and a supportive regulatory framework. The study concludes that Dynamic Governance contributes to improving public service quality at the Palembang Public Service Mall, while further efforts are needed to strengthen digital transformation, service integration, and the capacity of public officials.
Collaborative Governance in Waste Management (Case Study: Lahat Regency) M. Harryasa Tafani; Azhar Azhar; Sena Putra Prabujaya
JURNAL ECONOMINA Vol. 5 No. 7 (2026): JURNAL ECONOMINA, Juli 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i7.3257

Abstract

Solid waste management is a complex public issue that requires collaboration among multiple stakeholders. Lahat Regency continues to face challenges, including increasing waste generation, limited infrastructure, human resources, and financial capacity, as well as low community participation in waste segregation at the source. This study aims to analyze the implementation of collaborative governance in solid waste management in Lahat Regency using the Collaborative Governance Regime (CGR) framework developed by Emerson, Nabatchi, and Balogh (2012). This study employed a qualitative descriptive approach. Data were collected through interviews, observations, and document analysis involving the Environmental Agency of Lahat Regency, Harapan Waste Bank, DP Partner Main Waste Bank, and Anugerah Waste Collector. Data were analyzed through data condensation, data display, and conclusion drawing. The findings indicate that solid waste management in Lahat Regency involves the local government, waste banks, waste collectors, and the community in community-based waste reduction and management initiatives. From the CGR perspective, the system context, collaborative drivers, collaboration dynamics, and collaborative actions have been established through regulatory support, leadership, stakeholder engagement, and the implementation of capacity-building programs, public awareness campaigns, waste segregation, and waste utilization initiatives. These collaborative efforts have strengthened community-based waste management, enhanced the capacity of waste banks, and developed an economically valuable waste utilization chain. However, the effectiveness of collaboration remains constrained by limited resources, low community participation, and suboptimal coordination among stakeholders.