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All Journal JURNAL MEDIA INFORMATIKA BUDIDARMA JURIKOM (Jurnal Riset Komputer)
Inggih Permana
Universitas Islam Negeri Sultan Syarif Kasim Riau, Pekanbaru
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

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Analisis Sentimen pada Ulasan Aplikasi Maxim di Google Play Store dengan K-Nearest Neighbor Restu Ramadhan; M Afdal; Inggih Permana; Muhammad Jazman
JURIKOM (Jurnal Riset Komputer) Vol 10, No 3 (2023): Juni 2023
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v10i3.6396

Abstract

Online transportation is an innovation in emerging technology to solve various problems that arise in conventional public transportation such as in the ease of ordering, availability, and digitization of payments. Maxim is an online transportation company that has been operating since 2018 in Indonesia. As the number of users of the maxim application increases, demands for the quality of application service also increase. In the Google Play Store, reviews and information about an app are stored in text form. One of the processes of extracting text mining information in the text category is Sentiment Analysis to see the tendency of a sentiment or opinion whether it is positive, neutral, or negative at the Maxim application user reviews. The sentiment classification process using the K-NN algorithm produces accuracy, precision, and recall of 90.23%; 90.23%; and a recall value of 72.38% with an experiment using 90% training data, 10% test data, and a value of k = 5.
Perbandingan Algoritma NBC, KNN, dan C4.5 Untuk Klasifikasi Penerima Bantuan Program Keluarga Harapan Aulia Dina; Inggih Permana; Fitriani Muttakin; Idria Maita
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 7, No 3 (2023): Juli 2023
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v7i3.6316

Abstract

One of the strategic programs in Indonesia to tackle poverty is the Family Hope Program (PKH) which is carried out by the government by providing cash to very poor families. The problem that occurs in PKH is the distribution of aid that is still not on target. Therefore this study aims to create a classification model for PKH beneficiaries to overcome these problems. The algorithms used to create a classification model are the Naïve Bayes Classifier (NBC), K-Nearest Neighbor (K-NN), and C4.5. The validation method used is K-Fold Cross Validation (K = 10). The number of attributes used is 33 attributes. The data used to construct the classification model (data after pre-processing) is as much as 378 data on prospective PKH beneficiaries. Based on the experimental results the NBC algorithm produces an accuracy value of 77.51%, the K-NN algorithm (K = 3) produces an accuracy value of 76.72%, the C4.5 algorithm produces an accuracy value of 80.16%. In addition, the C4.5 algorithm succeeded in reducing the number of attributes, from 33 attributes to just 8 attributes, namely: number of household members, fasbab, other houses, gold, fridge, number of rooms, walls, and excreta disposal. This reduces the complexity of the classification model generated by the C4.5 algorithm.
Analisis Sentimen Pengguna Transportasi Online Maxim Pada Instagram Menggunakan Naïve Bayes Classifier dan K-Nearest Neighbor Dzul Asfi Warraihan; Inggih Permana; Mustakim Mustakim; Rice Novita
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 7, No 3 (2023): Juli 2023
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v7i3.6336

Abstract

Online transportation is a form of internet-based transportation that covers all aspects of the transaction process, including booking, route tracking, payment, and service assessment of the online transportation. Maxim is one of the popular online transportation providers in Indonesia so it will continue to improve its services to serve the needs of the entire community. In making developments, Maxim needs user opinions regarding its application or services. This research conducts sentiment analysis of Maxim users' opinions on Instagram using Naive Bayes Classifier (NBC) and K-Nearest Neighbor (KNN) algorithms. Opinions are divided into 3 classes: negative, neutral, and positive. This research also uses the Random Over Sampling method and data sharing with 10-Fold Cross Validation. The accuracy results on sentiment data related to applications using the NBC algorithm are 81.03% and in the KNN algorithm with a value of k = 3 which is 80.72%. Meanwhile, sentiment data related to services produces an accuracy value in the NBC algorithm, namely 94% and the KNN algorithm with k = 3, namely 84%. It can be concluded that the NBC model is better than the KNN model in testing application-related sentiment data and service-related sentiment data after the Random Over Sampling method.
Analisis Sentimen Terhadap Pemindahan Ibu Kota Negara Menggunakan Algoritma Naive Bayes Classifier dan K-Nearest Neightbors Dedi Pramana; M Afdal; Mustakim Mustakim; Inggih Permana
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 7, No 3 (2023): Juli 2023
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v7i3.6523

Abstract

The relocation of Indonesia's capital city is a hot topic of discussion at the moment. So that this government policy reaps a lot of reactions from various parties, especially the general public in Indonesia. Various reactions were shown with various expressions on various social media. One of the social media that has become a place for people to express themselves in responding to this government policy is Instagram. The comments poured by the community on posts on Instagram are very diverse ranging from positive, negative, and neutral comments. If these comments are processed properly, they can be used as evaluation material for the relocation of the State capital. Seeing this, a sentiment analysis is needed which is intended to classify the various comments so that they can be presented into information which will be intended to help the government make considerations in carrying out policies towards moving the national capital. In this study, data processing was carried out with the Naive Bayes Classifier and K-Nearest Neightbors algorithms with Instagram comment data on posts related to moving the national capital. Where the amount of data used is 2,404 comments. It was found that the accuracy of the NBC algorithm was 63.09% and K-Nearest Neightbors was 69.23% so it can be concluded that KNN is better than NBC. In addition, the popularity of public sentiment towards the relocation of the National Capital was also obtained with a positive sentiment of 28% totaling 643 comments, a neutral sentiment of 42% totaling 1025 comments, and a negative sentiment of 30% totaling 730 comments.
Penerapan Algoritma Association Rules Dalam Penentuan Pola Pembelian Berdasarkan Hasil Clustering Sania Fitri Octavia; Mustakim Mustakim; Inggih Permana; Siti Monalisa
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 7, No 3 (2023): Juli 2023
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v7i3.6129

Abstract

Zanafa Bookstore is one of the bookstores in Pekanbaru city that is required to meet customer needs and has the right focus in developing sales strategies every day. During the new school year there is an increase in sales, it is known that in July there are the most purchase transactions which are the beginning of the new school year for students and students. In addition, the placement of the book layout is only based on the employee's estimated shelf so that it will affect the convenience of consumers in choosing and finding books if the books are arranged far apart. By placing the layout in accordance with consumer purchasing patterns, it can improve the quality of customer service in bookstores. The book layout can also be used as a reference when adding book stock, information is needed by utilizing transaction data using data mining, namely by using Association rules commonly called Market Basket Analysis. This research uses K-Medoid for clustering on Apriori and FP-Growth in generating rule patterns on large-scale data. Several experiments were conducted on K-Medoid starting from cluster 2 to cluster 7, each of which will be applied to Apriori and FP-Growth with 30% support and 70% confidence. By comparing the evaluation results of each algorithm with each other, it is known that FP-Growth has superior results to Apriori with a total strength of rules of 1.2012. So that the results of the association rules obtained can be used as a reference in the placement of book layouts in the Zanafa bookstore.
Penerapan Algoritma Fuzzy C-Means Pada Segmentasi Pelanggan B2B dengan Model LRFM Aufa Zahrani Putri; M Afdal; Siti Monalisa; Inggih Permana
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 7, No 3 (2023): Juli 2023
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v7i3.6150

Abstract

PT. XYZ is one of the major pharmaceutical industries in Indonesia by marketing its products through B2B (Business to Business) customers. PT. XYZ doesn't understand what customers need. PT. XYZ also implements a cashback system for B2B customers. This study aims to determine customer segmentation, analysis of customer characteristics, firmgration and proposed strategies provided by researchers to PT. XYZ. Loyalty and customer characteristics are very influential on a company. To show which customers are loyal to the company, the Fuzzy C-Means algorithm is used to cluster and the Davies Bouldien Indeks (DBI) is used for the clustering algorithm results. The algorithm used is according to the Length, Recency, Frequency and Monetary (LRFM) model to classify purchasing behavior. It can be seen from the frequency variable which customers are loyal to which companies are not. Then determine the firmography using the attributes of business entity type, customer type, and location. After determining loyal and non-loyal customers, the analysis of customer characteristics is divided into 4 parts, namely the Superstar Segment or the best customer, which is located in cluster 2 where customers in cluster 2 can have a long-term relationship with the company, then the Golden Segment or which has the second highest value (monetary) is located in cluster 4, then the Average Value Segment or the customer who has the average value of all segments is located in cluster 5 and the Dormant Segment or the lowest customer is located in cluster 3 where customer 3 has little relationship with the company.
Co-Authors Aufa Zahrani Putri Aulia Dina Dedi Pramana Dzul Asfi Warraihan Fitriani Muttakin M Afdal Muhammad Jazman Mustakim Mustakim Restu Ramadhan Rice Novita Sania Fitri Octavia Siti Monalisa