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Adibah Dewi Satriani
Universitas Pembangunan Nasional Veteran Jawa Timur
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Public Health Social Sciences

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DAMPAK DAN TRANSFORMASI PERKEMBANGAN BAHASA GAUL DALAM BAHASA INDONESIA MODERN Adibah Dewi Satriani; Ajeng Cicit Arantxa; Nabila Aisyah Rizki W; Qoriatul Khoiriyah; Eni Nurhayati
Jurnal Pengabdian West Science Vol 2 No 06 (2023): Jurnal Pengabdian West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jpws.v2i6.399

Abstract

Artikel ini membahas mengenai penggunaan bahasa gaul dalam masyarakat, khususnya oleh generasi Z atau remaja yang lahir antara tahun 1996 hingga 2010. Variasi slang dalam bahasa besar seperti bahasa Indonesia memiliki arti unik yang berbeda dengan bahasa utama yang digunakan. Artikel ini membahas faktor-faktor yang mempengaruhi transformasi bahasa gaul, termasuk pengaruh media dan budaya global. Penggunaan bahasa gaul oleh generasi muda mengancam eksistensi Indonesia sebagai bahasa nasional dan identitas nasional. Dampak transformasi bahasa gaul memiliki sisi positif, seperti meningkatkan kreativitas dalam Menggunakan bahasa Indonesia tidak hanya berbahaya tetapi juga memiliki efek negatif. Maka baik dan benar untuk mencegah pemahaman dan penggunaan bahasa Indonesia. Artikel ini menekankan pentingnya mendidik generasi muda tentang pentingnya bahasa Indonesia dan cara melestarikannya.
Applying Importance-Performance Analysis to Identify Strategic Factors Enhancing User Satisfaction in Dana Adibah Dewi Satriani; Asif Faroqi; Tri Puspa Rinjeni
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2629

Abstract

The use of digital wallets in Indonesia has grown significantly alongside increasing public demand for fast, secure, and practical financial transactions. One of the widely used applications is Dana. However, user satisfaction with its services still requires a comprehensive evaluation to ensure continued usage. This study aims to measure and analyze user satisfaction with the Dana application by integrating the End User Computing Satisfaction (EUCS) model and the Importance-Performance Analysis (IPA) method. This research employed a quantitative approach by distributing online questionnaires to 403 respondents. The research instrument was tested for validity and reliability, and the data were analyzed using IPA to map service attributes based on their perceived importance and performance. The results show that attributes such as system security, content completeness, and information accuracy fall into the high-priority quadrant (Quadrant I), indicating that they are highly important but currently underperforming. Meanwhile, attributes like content format and timeliness meet user expectations and should be maintained. The study concludes that Dana’s development team should prioritize improvements in the aspects that most significantly affect user satisfaction. These findings are expected to serve as a strategic foundation for decision-making in enhancing service quality, while also contributing to the academic literature on evaluating digital financial applications.
Co-Authors Ajeng Cicit Arantxa Asif Faroqi Eni Nurhayati Nabila Aisyah Rizki W Qoriatul Khoiriyah Tri Puspa Rinjeni