Endang Larasati S.
Departemen Administrasi Publik,

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PENERAPAN E- GOVERNMENT MELALUI APLIKASI DUKCAPIL SMART DI KABUPATEN BANTUL Fakhrul Umam Hadi; Tri Yuniningsih; Endang Larasati S.
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39856

Abstract

Information technology is rapidly developing in many sectors. One of the sector is the government. The Population and Civil Registration Office of Bantul Regency implemented Electronic-Government, the Dukcapil Smart Bantul Application, as an online Population Administration service. However, there are many complaints from the people about its implementation. This study aimed to determine the implementation, the supporting and inhibiting factors of applying the Dukcapil Smart Bantul. The research method used in this research was descriptive qualitative. The results of this study indicated that the Dukcapil Smart Bantul Application had implemented the successful elements of E-Government, such as support, capacity, and value. However, several criteria have not been the standard, such as the quality and quantity of human resources and infrastructure that was not yet adequate. In terms of application, several factors affected the service of this application to its users, based on the theory of E-Government quality, It can be seen that the supporting factors is included user data security, easy application access, clear application display. In contrast, the inhibiting factors of this application included ineffective flow clarity, not yet compatible with all types of smartphones, and a service speed that was not optimal.
MODEL PENTAHELIX DALAM PENINGKATAN KUALITAS PENDIDIKAN DI KABUPATEN SUKA BUMI Muhammad Rifki Habibie Nur Azmi; Tri Yuniningsih; Endang Larasati S.
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39858

Abstract

The government is obliged to present a quality education to all its people without exception as a form or function of public service. In Law Number 20 of 2003 concerning the National Education System (UU SISDIKNAS) stipulates that every Indonesian citizen has the right and obligation to obtain educational services through the government's Compulsory Schooling program for 12 years. But in fact, until now there are still many regions in Indonesia which are considered to have low quality education, one of the areas with low quality education is Sukabumi Regency. The Sukabumi Regency Government certainly cannot run alone without the support or cooperation of other parties. Various institutions must collaborate with each other to improve the quality of education, namely collaboration between the government, the private sector, academia, the community, and the media in an effort to improve the quality of education in the District. This study uses conclusions from planning theories originating from Blackman with a qualitative descriptive approach assisted by the use of ATLAS.ti software to analyze the research results. The data collection techniques used were observation, documentation, and interviews with key informants, namely the head of the administrative division of the Education Office of West Java Province region 5. The results showed that there were 5 actors involved in efforts to improve the quality of education in Sukabumi Regency, but collaborative efforts were still has not run optimally because there is no continuation of the program from secondary actors, so that in order for the efforts to be carried out to run effectively, the government feels the need to cooperate formally with secondary actors.