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All Journal Jurnal Ilmiah Kursor Jurnal Sistem Informasi
Panca O. Hadi Putra
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Computer Science & IT Decision Sciences, Operations Research & Management

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Evaluating User Experience of a Mobile Health Application ‘Halodoc’ using User Experience Questionnaire and Usability Testing Mochammad Aldi Kushendriawan; Harry Budi Santoso; Panca O. Hadi Putra; Martin Schrepp
Jurnal Sistem Informasi Vol. 17 No. 1 (2021): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (705.13 KB) | DOI: 10.21609/jsi.v17i1.1063

Abstract

This paper aims to evaluate the user experience of a mobile health application called Halodoc to keep the user using the application and keep from losing a potential source of revenue for Halodoc. Halodoc is one of the companies that use the internet to provide health services for its users. Halodoc has services such as features for consultation with doctors, online medicine purchases, and hospital appointments. Halodoc’s vision is to simplifying healthcare, but there are still many complaints and negative reviews about Halodoc on Google play store and Apple store about the usability. This paper uses a mixed-method approach using User Experience Questionnaire (UEQ) and Usability Testing. The results of the analysis were used as a reference for making the improvement designs. The results of the UEQ evaluation showed accordingly to the UEQ benchmark already a good level of UX. However, the usability test uncovered some concrete areas for improvement.
E-LEARNING ADOPTION READINESS IN SECONDARY EDUCATION OF DEVELOPED AND DEVELOPING COUNTRIES: A SYSTEMATIC LITERATURE REVIEW Ratu Syafianisa Nuzulismah; Harry Budi Santoso; Panca O. Hadi Putra
Jurnal Ilmiah Kursor Vol 11 No 4 (2022)
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/kursor.v11i4.301

Abstract

Situation in COVID-19 pandemic forced educational activity to shift from face-to-face to blended learning or to full online learning. This situation becomes a problem in different academic levels, especially secondary education as some teachers and students were not ready. This “E-Learning Adoption Readiness in Secondary Education: A Systematic Literature Review” article summarized the influencing factors and issues of readiness in adopting e-Learning in high school, including the technologies and communication tools, as the foundation of analysis. The research objective is to identify and compare e-Learning adoption between developed and developing countries during pandemic. This article used Kitchenham and Charter method which extract data research published in databases such as Scopus and Science Direct. This research found distinct gaps between developed and developing countries in the context of e-learning readiness adoption and factors that influenced the said adoption. We conclude that there are still a numbers of basic internal and external factors that need to be considered in e-Learning adoption, especially in developing countries. The implication and recommendation for the adoption during pandemic is hoped to be insightful for future research in the same field, as there are significant differences in developing and developed countries, especially regarding IT literacy.
Co-Authors Harry Budi Santoso Martin Schrepp Mochammad Aldi Kushendriawan Ratu Syafianisa Nuzulismah