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All Journal Indonesian Journal of Health Community BULLET : Jurnal Multidisiplin Ilmu
Hermin Diah Puspita Arum
Universitas Ivet
Humanities Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing

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Efektifitas Penggunaan Kartu Menuju Sehat (KMS) dan Denver Developmental Screening Test (DDST) di Pos Pelayanan Terpadu (Posyandu) Dwi Nur Siti Marchamah; Hermin Diah Puspita Arum
BULLET : Jurnal Multidisiplin Ilmu Vol. 1 No. 01 (2022): BULLET : Jurnal Multidisiplin Ilmu
Publisher : CV. Multi Kreasi Media

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Abstract

Masa depan suatu bangsa tergantung pada keberhasilan anak dalam mencapai pertumbuhan dan perkembangan yang optimal. Pengukuran pertumbuhan balita menggunakan Kartu Menuju Sehat (KMS), sedangkan pengukuran perkembangan balita menggunakan Denver Developmental Screening Test (DDST). Status kesehatan yang baik, pengasuhan yang benar, dan stimulasi yang tepat pada masa ini akan membantu anak untuk tumbuh sehat dan mampu mencapai kemampuan optimalnya. Penelitian bertujuan untuk mengetahui efektifitas penggunaan KMS dan DDST. Jenis penelitian ini adalah kuantitatif menggunakan metode deskriptif. Rancangan penelitian yang digunakan adalah pendekatan cross sectional. Penelitian dilaksanakan di Pos Pelayanan Terpadu (Posyandu). Populasi penelitian sebanyak 349 balita. Jumlah sampel dihitung dengan menggunakan Rumus Slovin. Sehingga diperoleh jumlah sampel sebanyak 186 balita. Teknik pengambilan sampel menggunakan purposive sampling. Pengumpulan data secara observasional menggunakan KMS dan DDST. Penelitian ini menggunakan analisa data univariat. Kesimpulan didapatkan hasil bahwa penggunaan KMS dan DDST dengan baik sebanyak 33,3% dan cukup baik sebanyak 66,7%.
Hubungan Kualitas Pelayanan Bagian Pendaftaran Rawat Jalan terhadap Kepuasan Pasien RS X Purwodadi Wahyuni Arumsari; Hermin Diah Puspita Arum; Rani Tiara Desty
Indonesian Journal of Health Community Vol 4 No 2 (2023): Volume 4 No 2 Tahun 2023
Publisher : Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/ijheco.v4i2.2940

Abstract

Service quality has a direct impact on patient satisfaction assessments. In Purwodadi Regency there are only twelve hospitals. One of these hospitals is Hospital X, which is the most preferred reference by the public. The aim of this research is to determine the relationship between service quality in the registration department and outpatient satisfaction at X Purwodadi Hospital. The approach taken in this research is quantitative-analytic with a cross sectional study. This research was carried out from April to July 2023. Samples were taken using accidental sampling with a population of 107,520 patients and samples taken of 100 respondents using the Slovin formula calculation. The research instrument used a structured questionnaire. The results of the research show that there is a relationship between the quality of registration department services and outpatient satisfaction at Hospital X Purwodadi which includes components: tangibles with a p-value of 0.000 < 0.05; reliability with p-value 0.006 < 0.05; responsiveness with p-value 0.000 < 0.05; assurance with a p-value of 0.000 < 0.05; and empathy with a p-value of 0.000 < 0.05. Overall, the total percentage of patient satisfaction is 70%. Thus, it can be concluded that to increase patient satisfaction scores, hospitals are obliged to improve the quality of service in every department.
Co-Authors Nur Siti Marchamah, Dwi Rani Tiara Desty Wahyuni Arumsari