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All Journal Jurnal Sarjana Teknik Informatika Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Jurnal Sains dan Teknologi Journal of Artificial Intelligence and Engineering Applications (JAIEA) Jurnal Sistem Informasi Galuh Jurnal Komputer dan Teknologi (JUKOMTEK) Jurnal Ilmiah Sistem Informasi Jurnal Riset Ilmiah JUTEKOM - Jurnal Teknologi dan Ilmu Komputer
Yustian Servanda, Yustian
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VLAN SEBAGAI MEDIA KEAMANAN SEDERHANA UNTUK MENGISOLASI JARINGAN DI SMKN6 BALIKPAPAN MENGGUNAKAN MIKROTIK ROUTER Djumhadi, Djumhadi; Servanda, Yustian; A, Wahyu Nur; Muliansyah, Nur
SINERGI : Jurnal Riset Ilmiah Vol. 1 No. 2 (2024): SINERGI : Jurnal Riset Ilmiah, February 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/gp17xr33

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui bagaimana SMKN6 Balikpapan menggunakan VLAN (Virtual Local Area Network) sebagai alat untuk melindungi data rahasia dan menghentikan akses ilegal. Dengan menawarkan segmentasi infrastruktur fisik yang terisolasi dan berbeda, VLAN adalah alat yang berguna untuk mengatur dan memisahkan lalu lintas jaringan. Penelitian ini meneliti pengaturan dan penggunaan VLAN pada perangkat MikroTik RouterOS dan meneliti tingkat keamanan yang muncul dari penggunaan VLAN sebagai isolator jaringan. Diyakini bahwa penelitian ini akan mengarah pada penemuan perbaikan langsung untuk keamanan LAN dan Internet di lingkungan pendidikan. Data dikumpulkan untuk penelitian ini dengan menggunakan wawancara, uji coba instalasi VLAN, dan observasi. Analisis kuantitatif dan kualitatif dilakukan pada data yang terkumpul untuk menilai seberapa baik VLAN bekerja sebagai solusi keamanan informasi dasar. Diharapkan bahwa temuan penelitian ini akan meningkatkan pengetahuan tentang instalasi jaringan VLAN dalam kaitannya dengan keamanan jaringan sekolah. Selain itu, penelitian ini dapat memberikan saran yang berguna untuk mengkonfigurasi VLAN secara efisien dan menggunakan MikroTik RouterOS untuk membagi koneksi jaringan di SMKN6 Balikpapan. Agar lembaga pendidikan lain dapat menggunakan penelitian ini sebagai dasar untuk meningkatkan keamanan jaringan melalui penggunaan MikroTik RouterOS dan jaringan VLAN.
ANALISIS DESAIN UI/UX WEBSITE SAMSAT KALIMANTAN TIMUR DENGAN METODE DESIGN THINKING Janatu, Asfi; Nandyu, Warhana; Servanda, Yustian; Sudinugraha, Tri
Jurnal Teknologi informasi dan Ilmu Komputer Vol. 2 No. 1 (2026): Januari 2026
Publisher : Nolsatu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65258/jutekom.v2.i1.36

Abstract

The East Kalimantan SAMSAT (Sistem Administrasi Manunggal Satu Atap) website serves as a crucial digital public service for motor vehicle tax payments and related services. However, suboptimal user experience (UX) and user interface (UI) often hinder accessibility and public satisfaction. This study primarily aims to analyze and identify UI/UX design constraints on the East Kalimantan SAMSAT platform, and to provide recommendations for improvements based on user perspectives. The applied method is Design Thinking, which includes five stages: Empathize, Define, Ideate, Prototype, and Test. The initial stage focused on data collection through observation, in-depth user interviews, and heuristic evaluation to uncover user needs and pain points. The analysis findings revealed issues such as complex navigation, inconsistencies in visual design, and lack of explicit information, all of which significantly increased user cognitive load. Based on these results, the study proposes specific design recommendations in the form of wireframe and mockup improvements. These recommendations focus on simplifying the user flow, increasing the consistency of UI elements, and developing a more intuitive search feature. This design proposal is expected to boost the effectiveness, efficiency, and user satisfaction of online SAMSAT services. These design recommendations were then validated during the testing phase through usability testing. Test results showed significant improvements in key metrics: the average task success rate increased to 90% and the task completion time decreased by 40%. These findings demonstrate that the systematic application of human-centered design is effective in bridging the gap between user needs and the quality of digital public services at the East Kalimantan SAMSAT.
Implementasi Sistem Informasi DANA untuk Efisiensi Transaksi Digital Laiglety, Laurentius Chandika; Rajulio, Raky; Servanda, Yustian; Idris, Nasruddin bin
Jurnal Teknologi informasi dan Ilmu Komputer Vol. 2 No. 1 (2026): Januari 2026
Publisher : Nolsatu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65258/jutekom.v2.i1.38

Abstract

The rapid growth of digital transactions in Indonesia has increased the demand for efficient, secure, and stable information systems. DANA, as one of the largest digital wallets, plays a crucial role in providing fast payment services. This study aims to analyze the implementation of information systems in the DANA application, focusing on system architecture and data processing that support transaction efficiency. A descriptive-qualitative case study method was employed through literature review, technical documentation analysis, and application feature observation. Results show that DANA's microservices architecture, real-time data processing, and distributed cloud infrastructure significantly accelerate transactions (average 5 seconds) and achieve 99% uptime. In conclusion, structured and adaptive information system implementation greatly contributes to the speed, security, and operational efficiency of DANA as a digital transaction platform.  
Perbandingan Usability Tiket.com dan Travelokadengan Metode SUS Amara, Aji Kintan; Ilmi, Syahiid; Servanda, Yustian; Insan, Pramudya Prima
Jurnal Teknologi informasi dan Ilmu Komputer Vol. 2 No. 1 (2026): Januari 2026
Publisher : Nolsatu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65258/jutekom.v2.i1.39

Abstract

This study aims to analyze and compare the level of usability between two prominent digital travel booking platforms in Indonesia, namely Tiket.com and Traveloka. The background of this research lies in the criticality of superior user experience in determining competitive advantage within the fierce digital service landscape. The main objective is to quantitatively measure and analyze the difference in usability scores between the two platforms. The methodology utilizes a quantitative approach by implementing the standard System Usability Scale (SUS) questionnaire. The questionnaire consists of 10 alternating positive and negative items, presented using a 5-point Likert scale. These items are repeated for each application to obtain individual usability scores. The survey will be distributed to 30 respondents active users. The results are expected to specifically identify the relative strengths and weaknesses of both applications, providing strategic input for system developers to enhance user interface quality and achieve optimal customer satisfaction.
Evaluasi Usability SIAM Universitas Mulia dengan Metode SUS Caroline, Frisca Bernadeta; Atikah, Aisyah Nur Nailah; Servanda, Yustian; Gandarrityaz, Rizky
Jurnal Teknologi informasi dan Ilmu Komputer Vol. 2 No. 1 (2026): Januari 2026
Publisher : Nolsatu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65258/jutekom.v2.i1.40

Abstract

The Student Academic Information System (SIAM) is an information system for managing academic data at Mulia University Balikpapan (UM). Although this system has helped students access academic services, there are still issues related to ease of use between systems. Therefore, this study was conducted to assess the usability level of the SIAM interface using the System Usability Scale (SUS) method. This study used a quantitative approach with a SUS questionnaire distributed to active students of Mulia Balikpapan University who had experience using SIAM. The data obtained was analyzed to determine the usability category of the system and identify the obstacles perceived by users. Based on data calculations, an average score of 60.69 was obtained, reflecting the system's position in the Marginal High category. Technically, this score refers to a D grade scale with an OK adjective rating. Although the system is functionally capable of accommodating user needs, the data indicates that optimization of design elements is still necessary. These findings confirm that SIAM Universitas Mulia has reached a threshold of acceptable acceptance, but still requires some adjustments to achieve optimal usability performance. The results of this study are expected to provide useful input for the development and refinement of the SIAM interface so that it can improve user comfort, efficiency, and satisfaction in supporting academic activities.
Analisis Pemanfaatan Canva Pada PAUD Sekolah Alam Jabalussalam Menggunakan Technology Acceptance Model Asia, Nur; Joceline, Vanesa Angelica; Servanda, Yustian; Indris, Nasruddin Bin
Jurnal Ilmiah Sistem Informasi Vol 5 No 2 (2026): May: Jurnal Ilmiah Sistem Informasi
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/r6wrn689

Abstract

Perkembangan teknologi digital mendorong guru untuk beradaptasi dengan media pembelajaran yang inovatif dan efektif, termasuk pada pendidikan anak usia dini (PAUD). Salah satu aplikasi yang banyak dimanfaatkan adalah Canva sebagai media pembelajaran dan laporan penilaian. Penelitian ini bertujuan untuk menganalisis pemanfaatan aplikasi Canva oleh guru PAUD Sekolah Alam Jabalussalam berdasarkan pendekatan Technology Acceptance Model (TAM). Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif. Data dikumpulkan melalui wawancara mendalam terhadap tiga guru PAUD yang dipilih menggunakan teknik purposive sampling. Analisis data dilakukan secara tematik dengan mengacu pada komponen TAM, yaitu Perceived Ease of Use, Perceived Usefulness, Behavioral Intention to Use, Actual Use. Hasil penelitian menunjukkan bahwa Canva dipersepsikan mudah digunakan dan memberikan manfaat signifikan dalam meningkatkan kreativitas, efisiensi waktu, serta kualitas media pembelajaran dan penilaian. Persepsi positif tersebut mendorong sikap yang baik serta minat guru untuk menggunakan Canva secara berkelanjutan. Kendala utama yang ditemukan adalah keterbatasan jaringan internet, namun tidak memengaruhi secara signifikan penerimaan terhadap aplikasi Canva. Penelitian ini menyimpulkan bahwa Canva diterima dengan baik dan layak digunakan sebagai media pembelajaran digital pada pendidikan anak usia dini.
PERBANDINGAN ALGORITMA AI UNTUK SISTEM PENDUKUNG KEPUTUSAN PENJADWALAN BONGAKR MUAT BARANG DI PELABUHAN SEMAYANG BALIKPAPAN Janatu, Asfi; Karangan, Reygina; Servanda, Yustian; Sudinugraha, Tri
Jurnal Sistem Informasi Galuh Vol 4 No 1 (2026): Journal of Galuh Information Systems
Publisher : Fakultas Teknik Jurusan Sistem Informasi Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/jsig.v4i1.5104

Abstract

Optimizing loading and unloading scheduling at Semayang Port, Balikpapan, is a complex challenge that requires an artificial intelligence approach. This study compares the effectiveness of the Genetic Algorithm (GA) and Neural Network (NN) as decision support systems in minimizing dwell time and improving operational efficiency. The research data covers the period 2020–2023, including ship arrival times, cargo types and volumes, equipment availability, and external factors such as weather and tides. GA is implemented using a chromosomal representation based on ship priority and fitness functions to optimize dwell time and dock utilization. NN employs a Long Short-Term Memory (LSTM) architecture to process port time-series data. The evaluation of three scenarios—peak, normal, and low seasons—shows that GA reduces dwell time by 22.3% compared to conventional methods, while NN predicts potential delays with an accuracy of 87.2%. GA performs best in static scheduling, while NN is effective in handling dynamic uncertainties. The hybrid GA-NN solution provides a balance between performance and complexity, with the potential to reduce operational costs by up to IDR 1.2 billion per year. This study presents a framework for the comparative evaluation of AI algorithms in port logistics and offers practical recommendations for optimizing operations at Semayang Port.
Analysis of user experience with TikTok Shop features among Generation Z in Balikpapan Safitri, Sanrina Aprilia; Ar Rifana, Nabila Auliya; Servanda, Yustian; Fatma, Febrina
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 5 No. 2 (2026): February 2026
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v5i2.2015

Abstract

This study was conducted to determine the usability level of TikTok Shop features among Generation Z in Balikpapan. The main focus of this study was how easy these features were to use for the user experience when shopping on the TikTok Shop application. The method used was a quantitative approach using the System Usability Scale (SUS) instrument. Data was collected by distributing questionnaires to 27 respondents who were Generation Z aged 13 to 28 years old residing in Balikpapan. The SUS questionnaire consisted of 10 questions using a Likert scale of 1 to 5, which were then processed to obtain a usability score. The results of data processing showed that the total SUS score obtained was 2,230 with an average value of 82.59. This value indicates that the TikTok Shop feature has a high level of usability. In general, respondents felt that the interface was easy to understand, supported shopping activities, and was in line with Generation Z's social media usage habits. Based on these results, the researcher concluded that the TikTok Shop feature was well-designed and provided a positive experience for Generation Z in Balikpapan.
Co-Authors A, Wahyu Nur Adinata, Ivan Agus Wijayanto Ahmad Ramadhan Allo, Jemita Lisu Amara, Aji Kintan Anastasya Safitri, Adinda Ar Rifana, Nabila Auliya Atikah, Aisyah Nur Nailah Bin Idris , Nasruddin Caroline, Frisca Bernadeta Christian Tjiang, Bryan Djumhadi Djumhadi Djumhadi, Djumhadi Fatma, Febrina Gandarrityaz, Rizky Hardiansyah, Syavina Tiaranandra Ilmi, Syahiid Indah Rizki, Elvina Indris, Nasruddin Bin Insan, Pramudya Prima Janatu, Asfi Joceline, Vanesa Angelica Julianto, Mustofa Karangan, Reygina Laiglety, Laurentius Chandika Muliansyah, Nur Nandyu, Warhana Nasruddin Bin Idris, Nasruddin Bin Nur Asia, Nur Pratama, Nazril ardi Syah Putra Purnama, Wahyu Aji Rajulio, Raky Rizky, Alif Safitri, Sanrina Aprilia Sudinugraha, Tri Syahrial, Muhammad Athoriq Nadzar Zainal Arifin