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All Journal JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) JICA : Journal of Public Administration
Marcelina Utami Ngesti
STIA Bagasasi
Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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THE INFLUENCE OF THE QUALITY OF HUMAN RESOURCES IN PUBLIC SERVICES ON COMMUNITY SATISFACTION IN SOLOKAN JERUK DISTRICT, BANDUNG REGENCY Rahmat Santa; Marcelina Utami Ngesti
Journal of Public Administration Vol 1 No 1 (2022): Volume 1 Number 1, April 2022
Publisher : STIA Bagasasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61317/jc.v1i1.14

Abstract

The role of human resources in government is a very important element in running the government. Human resource management in government is very important as an effort in the relevance between capabilities and fields that are carried out, so that there is no imbalance between abilities and duties and obligations that must be carried out. The progress or failure of an organization depends on the management or management of human resources. Therefore, existing human resources will affect the achievement of work goals and the response of society. The research was conducted using a quantitative descriptive method. The results of the data collected will be processed numerically and described based on the processed data that has been tested. The research subjects that have been determined are the people around the Solokan Jeruk District, Bandung Regency. The research population taken in this study was 60 people. This study has two variables that are the focus of research, namely the human resource variable (X) and community satisfaction variable (Y). The hypothesis to be tested in this study relates to whether or not there is a significant influence between the independent or independent variables on the dependent or independent variables. The results of this study obtained a score of human resources and community satisfaction in the Good category. These results state that there is an influence of human resources on community satisfaction in Solokan Jeruk District, Bandung Regency.
Pengaruh Online Review Terhadap Keputusan Pembelian Kamar Pada Hotel Bintang Empat Dan Bintang Lima Di Kota Bandung Ade Mardiah Hayati; Fitriani Fajar; Tata Dibrata; Marcelina Utami Ngesti; Sunandie Eko Ginanjar
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 9 No. 6 (2023): Desember 2023
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v9i6.1812

Abstract

Perkembangan globalisasi yang terus berkembang dengan sangat pesat, menimbulkan berbagai pengaruh pada berbagai bidang kehidupan salah satunya adalah pariwisata. Hal ini menyebabkan pertumbuhan sarana komodasi seperti hotel, resort, villa maupun guesthouse juga terus bertambah. Kunjungan wisatawan yang meningkat menyebabkan para pelaku pariwisata khususnya hotel bintang 4 dan hotel bintang 5 mulai berlomba-lomba untuk meningkatkan hunian kamar hotel. Travel Agent Online menjadi salah satu referensi Pengunjung dalam menentukan pemesanan kamar hotel di Kota Bandung. Penelitian ini bertujuan untuk mengetahui pengaruh Review Online terhadap Penentuan Pemesanan Kamar Hotel di Kota Bandung. Metode penelitian yaitu berupa kuantitatif kausal dengan 100 responden dan 50 hotel di Kota Bandung. Hasil penelitian akan dinyatakan melalui hasil hipotesis. Data penelitian menyatakan bahwa variabel Online Review berpengaruh signifikan atau positif terhadap Penentuan Pemesanan Kamar Hotel di Bandung dengan Indikator Location, Employee, Room Quality, dan Meal.
Co-Authors Ade Mardiah Hayati Fitriani Fajar Rahmat Santa Sunandie Eko Ginanjar Tata Dibrata