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All Journal MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer International Journal of Advanced Multidisciplinary International Journal of Psychology and Health Science
Erix Gunawan
Politeknik Piksi Ganesha, Bandung, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Social Sciences

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Automation Reporting Bed Efficiency Using Verification and Validation Method Iis Gugum Gumilar; Yuda Syahidin; Erix Gunawan; Jeri Sukmawijaya
MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer Vol. 22 No. 3 (2023)
Publisher : Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/matrik.v22i3.2823

Abstract

Beds are important in several hospital operations decisions, such as admitting patients to a hospital room. Lack of information regarding bed effectiveness can lead to long wait times and even rejection of patients, which impedes hospital healthcare services, especially internal medicine departments Reside. The existence of an efficient system using an electronic bed is seen as a solution also makes the inpatient service process more efficient. It aims to create an electronic bed availability system that meets the needs of a hospital in Bandung city. This research using Qualiatif methods with verification and validationmodel as development method, called the verification and validation mode, was chosen because it is approriate for rapid system development. Resulted that easier to adjust as the hospital can contribute to the developing system. System information hospitalization indicator produce report about Bed Occupancy Rate, Length Of Stay, Turn Over Interval , and Bed Turn Over Interval bed availability, daily census, daily report, monthly report and all reporting. Based on the blackbox testing as s testing method, Reporting bed efficiency system developed has overcome information gap of bed availability at Hospital. Making processing and reporting more efficient and easier to use and understand
E-Mortality using Agile Scrum Method to Improve Information Services Effectiveness Ardafa Ihromi; Yuda Syahidin; Erix Gunawan; Neneng Yuniarty
MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer Vol. 22 No. 3 (2023)
Publisher : Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/matrik.v22i3.2830

Abstract

The advancement of information system technology is presently used extensively in many disciplines, including the field of health care or hospitals. This research aims to create an information system to handle hospital data to facilitate the processing patient data that has been declared dead with quality. In this study, it was found that there was no information system in the form of a program or application to handle death data. The management process still relies on Microsoft Excel, considered less efficient. In addition, the development of this information system is assisted by choosing the suitable software development methodology and considering existing needs. This research uses the Agile Development Method with the Scrum framework for software development. This research is qualitative descriptive and uses the observation method in data collection. C# programming language and MySQL database are also used in this system. This research produces an information system to handle death data by the product backlog. It is intended to meet user needs to assist in processing death data more effectively and efficiently and reduce the error rate associated with recording death data manually.
Analysis of the Shortness of Hemodialysis Claim Files at Cililin Hospital Erix Gunawan; Nurul Huda Fauziah
International Journal of Psychology and Health Science Vol. 3 No. 4 (2025): International Journal of Psychology and Health Science (October - December 2025
Publisher : Greenation Publisher & Yayasan Global Research National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijphs.v3i4.1409

Abstract

Hemodialysis services are essential therapy for chronic kidney failure patients who require regular service continuity, so that the smooth flow of claims to BPJS Kesehatan is a determining factor in maintaining the quality and continuity of service. However, practice in the field still shows that there are obstacles in the form of incomplete documents, delays in submission, and data inconsistency with the INA-CBGs standard, which has an impact on delayed disbursement of claims and the potential for disruption of hospital financial stability. This study aims to analyze the completeness of the hemodialysis claim file management system at Cililin Hospital, focusing on the level of inter-unit integration, the effectiveness of procedures, and factors that affect claim approval. The research method uses a qualitative approach with a phenomenological design, involving the analysis of 80 claim files for the April 2025 period determined through the Slovin formula, as well as data collection through interviews, observations, and documentation studies. The results showed that the average level of claim completeness reached 86%, with the most complete patient identity component (90%) and the lowest completeness of medical records (81.25%). Of the total claims, 87.5% were approved and 12.5% were rejected, with the finding of a significant correlation between the completeness of the file and the level of claim approval. The conclusion of the study emphasized that the integration of hospital information systems, cross-unit coordination, and improving officer competence are the keys to the effectiveness of claims management. Theoretically, this study strengthens the information integration-based claims management literature, while practically providing improvement recommendations for regional hospitals to ensure the continuity of hemodialysis services and the financial sustainability of hospitals.
Analysis of Halth Workers’ Satisfaction with Electronic Medical Records at Cililin Hospital Erix Gunawan; Bagus Irfan Purkon
International Journal of Psychology and Health Science Vol. 3 No. 4 (2025): International Journal of Psychology and Health Science (October - December 2025
Publisher : Greenation Publisher & Yayasan Global Research National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijphs.v3i4.1410

Abstract

The use of Electronic Medical Records (RME) is an important part of the process of digitizing health services which requires the active participation of health workers as the main users. This study aims to explore the perception of health workers on the implementation of RME at Cililin Hospital and its relationship with job satisfaction levels. The study used a qualitative method with a phenomenological approach, involving 50 respondents who were purposively selected from a total of 200 health workers. Data was obtained through in-depth interviews and observations, then analyzed using thematic analysis techniques to identify the main themes of the respondents' experiences. The results showed that most health workers showed a positive perception of the use of RME (86.53%) and expressed satisfaction with the system (88%), with a significant relationship between perception and satisfaction (p-value = 0.005). Factors that affect positive perceptions include improving work efficiency, data accuracy and security, and ease of access to information, while the main obstacles are related to the limitations of network infrastructure and the need for continuous training. This study concludes that the perception of health workers plays a crucial role in determining RME acceptance, in accordance with the Technology Acceptance Model framework. The theoretical contribution of this research lies in strengthening the study of the acceptance of technology in the health sector, while its practical contribution provides direction for hospital management and policymakers to expand training programs, improve digital infrastructure support, and improve internal communication. The research recommendations emphasize the importance of policies that are responsive to local conditions and the need for follow-up studies with wider hospital coverage to make the results more representative.
Analysis of the Implementation of EMR Integration into the SATUSEHAT Platform at X Hospital Allita Martinadewi; Erix Gunawan
International Journal of Psychology and Health Science Vol. 2 No. 3 (2024): International Journal of Psychology and Health Science (July - September 2024)
Publisher : Greenation Publisher & Yayasan Global Research National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijphs.v2i3.644

Abstract

The implementation of EMR integration into the SATUSEHAT Platform at X Hospital has yet to be fully integrated.  This research aims to analyze the implementation of electronic medical record integration into the SATUSEHAT Platform at X Hospital. This type of research is qualitative with a descriptive approach and uses Edwards III policy implementation theory.  Using purposive sampling techniques, research data was collected through interviews with four informants and observations. The validity of the data was tested using source triangulation and technique triangulation. The research results show that X Hospital has successfully integrated 93.5% of its data with SATUSEHAT, while the remaining 6.5% have metadata variable inconsistencies and need adjustments to be integrated with SATUSEHAT. The main conclusion shows that the bureaucratic structures related to SOP in X Hospital need to be fixed, and there is a mismatch in the National ID Number in the metadata variable between X Hospital's Management Information System and the Ministry of Health Republic of Indonesia. Therefore, X Hospital needs to evaluate and improve the metadata variables of the EMR system to be appropriate and facilitate data interoperability.
Evaluation of The Use of The Mobile JKN Application to Improve Outpatient Online Registration at Jampangkulon Hospital Hera Silvia; Erix Gunawan
International Journal of Advanced Multidisciplinary Vol. 3 No. 1 (2024): International Journal of Advanced Multidisciplinary (April-June 2024)
Publisher : Greenation Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v3i1.550

Abstract

The Mobile JKN application, a groundbreaking innovation by BPJS Kesehatan, empowers national health insurance participants to conduct various service transactions online, including registering for outpatient treatment at health facilities. Many patients have not taken advantage of the ease of online registration through Mobile JKN because they do not understand how to use it and lack education related to Mobile JKN online registration, so they choose the manual method. This study aimed to evaluate the effectiveness of the Mobile JKN application in boosting online outpatient registration using descriptive qualitative research methods. Through interviews, analysis of primary data on outpatient visits, and a psychosocial educational approach, I act as an education provider to provide knowledge and understanding of using the  JKN mobile application. The evaluation revealed that 5% of the socialization of the Mobile JKN application proved successful and effective in increasing online outpatient registration in May 2024. The percentage increase is insignificant because the researcher only conducted socialization in April 2024.
Co-Authors Allita Martinadewi Ardafa Ihromi Bagus Irfan Purkon Hera Silvia Iis Gugum Gumilar Jeri Sukmawijaya Neneng Yuniarty Nurul Huda Fauziah Yuda Syahidin