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All Journal Manis : Jurnal Manajemen dan Bisnis
Welem Arlen Tupamahu
Universitas Pattimura
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENGARUH FOKUS PADA PELANGGAN, KETERLIBATAN TOTAL, PERBAIKAN BERKESINAMBUNGAN TERHADAP KEPUASAN KONSUMEN HASJRAT ABADI AMBON Zainuddin Latuconsina; Welem Arlen Tupamahu
Manis: Jurnal Manajemen dan Bisnis Vol 3 No 2 (2020): MANIS : Jurnal Manajemen dan Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/manis.3.2.24-36

Abstract

This study aims to understand leadership style, supervisory actions and incentives for performance. This study uses the banking internal auditor object. This research uses multiple regression models. The response of this research is the internal auditor in Ambon city. The number of questionnaires distributed as many as 42, but only 39 returned were then sent as a sample of this study. The results showed that of the 3 hypotheses submitted, only 2 were accepted and 1 hypothesis was rejected. Hypothesis 1 shows a significant leadership style on the performance of internal auditors. Hypothesis 2 shows that supervision measures are not significant on internal auditor performance. Hypothesis 3 shows significant significance on the performance of internal auditors.
Co-Authors Latuconsina, Zainuddin