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Pengaruh Kualitas Layanan Mobile Banking Terhadap Kepuasan Nasabah (Studi pada Mahasiswa Fakultas Ekonomi & Bisnis Universitas HKBP Nommensen) Johan Putra Octavian Siahaan; Lili Permatasari; Averia Sinaga; Putri Five Zai; Christnova Hasugian; Hamonangan Siallagan
Innovative: Journal Of Social Science Research Vol. 4 No. 1 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini berupaya untuk menyelidiki dampak kualitas layanan mobile banking terhadap peningkatan kepuasan nasabah. Titik fokus penelitian berpusat pada mahasiswa Universitas HKBP Nommensen dari Fakultas Ekonomi dan Bisnis yang terdiri dari 1799 orang. Dengan menggunakan teknik Non-Probability Sampling, khususnya simple random sampling, sampel yang dipilih adalah sebanyak 95 orang. Data primer dikumpulkan melalui pemberian kuesioner. Untuk meneliti data, peneliti menerapkan metode kuantitatif, menggunakan alat analisis regresi linier sederhana. Temuan penting dari penelitian ini secara jelas menunjukkan korelasi yang kuat dan positif antara kualitas layanan dan kepuasan pelanggan, dibuktikan dengan nilai t-hitung yang melampaui nilai t-tabel (15,190 > 1,66140), dan nilai signifikansi 0,000 yang lebih rendah dari tingkat signifikansi yang telah ditentukan, yaitu 0,10. Koefisien determinasi (R2) telah dihitung sebesar 0,683, sehingga menunjukkan bahwa 68,3% kepuasan pelanggan (variabel Y) dapat dikaitkan dengan tingkat kualitas layanan (variabel X), sedangkan 31,7% sisanya disebabkan oleh variabel lain yang berada di luar lingkup penelitian.
Pengaruh ROA, DAR dan NPM Terhadap Harga Saham Perusahaan: Studi Empiris pada Perusahaan Manufaktur Sub-Sektor Kosmetik dan Barang Keperluan Rumah Tangga yang terdaftar di Bursa Efek Indonesia (BEI) pada Tahun 2018-2022 Johan Putra Octavian Siahaan; Herawati Feronika Lumban Gaol; Averia Sinaga; Serenova Elizabeth Tampubolon; Hamonangan Siallagan; Rizki Christian Sipayung
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 2 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i2.658

Abstract

The aims of this research is to determine the effect of ROA, DAR and NPM on stock prices. The population of this research are manufacturing companies in the Cosmetics and Household sub-sector which are listed on the Indonesia Stock Exchange (BEI) in 2018-2022. Purposive sampling appliied as the sampling method, and according to the established criteria, there were fives companies that met the criterias to be sampled. Quantitative methods with multiple linear regression analysis tools applied in this research. This research showed that Return On Assets (ROA) partially had a positive and significant effect on stock prices. Meanwhile, the Debt to Assets Ratio (DAR) and Net Profit Margin (NPM) partially have a negative and insignificant effect on stock prices. The Coefficient of Determination value (R2) is 0.566 which indicates that stock price as a variable Y is influenced by Return On Assets (X1), Debt to Asset Ratio (X2), and Net Profit Margin (X3) of 56.6%, while the other 43.4% is influenced by other variables outside the variables studied. Keywords: Return on Assets, Debt to Assets Ratio, Net Profit Margin, Stock Prices, Cosmetics & Household.
Pengaruh ROA, DAR dan NPM Terhadap Harga Saham Perusahaan: Studi Empiris pada Perusahaan Manufaktur Sub-Sektor Kosmetik dan Barang Keperluan Rumah Tangga yang terdaftar di Bursa Efek Indonesia (BEI) pada Tahun 2018-2022 Johan Putra Octavian Siahaan; Herawati Feronika Lumban Gaol; Averia Sinaga; Serenova Elizabeth Tampubolon; Hamonangan Siallagan; Rizki Christian Sipayung
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 2 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i2.658

Abstract

The aims of this research is to determine the effect of ROA, DAR and NPM on stock prices. The population of this research are manufacturing companies in the Cosmetics and Household sub-sector which are listed on the Indonesia Stock Exchange (BEI) in 2018-2022. Purposive sampling appliied as the sampling method, and according to the established criteria, there were fives companies that met the criterias to be sampled. Quantitative methods with multiple linear regression analysis tools applied in this research. This research showed that Return On Assets (ROA) partially had a positive and significant effect on stock prices. Meanwhile, the Debt to Assets Ratio (DAR) and Net Profit Margin (NPM) partially have a negative and insignificant effect on stock prices. The Coefficient of Determination value (R2) is 0.566 which indicates that stock price as a variable Y is influenced by Return On Assets (X1), Debt to Asset Ratio (X2), and Net Profit Margin (X3) of 56.6%, while the other 43.4% is influenced by other variables outside the variables studied. Keywords: Return on Assets, Debt to Assets Ratio, Net Profit Margin, Stock Prices, Cosmetics & Household.