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Pengaruh Layanan COD dan Gratis Ongkir Terhadap Minat Beli Konsumen Pada e-commerce Shopee Khairul Marlin; R Dilla Juniati; Khairulis Shobirin
MABIS: Jurnal Manajemen Bisnis Syariah Vol 3, No 2 (2023): MABIS: Jurnal Manajemen Bisnis Syariah
Publisher : Universitas Islam Negeri Mahmud Yunus Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31958/mabis.v3i2.10516

Abstract

The purpose of this study is to find out how much impact COD services and free of charge are on student purchasing interest in Shopee e-commerce. The type of research is field research with a quantitative approach. Data Collection Technique using questionnaires. The population in this study is students of Sharia Business Management Study Program Faculty of Islamic Economics and Business UIN Mahmud Yunus Batusangkar force 2019, 2020, 2021 and 2022 who use and shop at e-commerce Shopee with criteria have made a minimum purchase of five times and a minimum of spending Rp.200,000. The sample in the study was determined by the Slovin formula, which is 145 respondents. Data processing is done with the help of SPSS applications. The results of the study showed that partially the variable COD (X1) service had a significant effect on the interest of buying (Y) students in e-commerce Shopee in Sharia Business Management Study Program students FEBI UIN Mahmud Yunus Batusangkar, the free variable of the disk (X2) also had a significant effect on the interest of buying (Y) student of Shopee e-commerce at students of Sharia Business Management Study Program FEBI UIN Mahmud Yunus Batusangkar. Simultaneously, COD (X1) and free (X2) services together affect the variable interest of purchasing (Y) students in e-commerce Shopee on study in Sharia Business Management Study Program FEBI UIN Mahmud Yunus Batusangkar
Pengaruh Layanan COD dan Gratis Ongkir Terhadap Minat Beli Konsumen Pada e-commerce Shopee Khairul Marlin; R Dilla Juniati; Khairulis Shobirin
Jurnal Manajemen Bisnis Syariah Vol 3, No 2 (2023): Jurnal Manajemen Bisnis Syariah
Publisher : Universitas Islam Negeri Mahmud Yunus Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31958/mabis.v3i2.10516

Abstract

The purpose of this study is to find out how much impact COD services and free of charge are on student purchasing interest in Shopee e-commerce. The type of research is field research with a quantitative approach. Data Collection Technique using questionnaires. The population in this study is students of Sharia Business Management Study Program Faculty of Islamic Economics and Business UIN Mahmud Yunus Batusangkar force 2019, 2020, 2021 and 2022 who use and shop at e-commerce Shopee with criteria have made a minimum purchase of five times and a minimum of spending Rp.200,000. The sample in the study was determined by the Slovin formula, which is 145 respondents. Data processing is done with the help of SPSS applications. The results of the study showed that partially the variable COD (X1) service had a significant effect on the interest of buying (Y) students in e-commerce Shopee in Sharia Business Management Study Program students FEBI UIN Mahmud Yunus Batusangkar, the free variable of the disk (X2) also had a significant effect on the interest of buying (Y) student of Shopee e-commerce at students of Sharia Business Management Study Program FEBI UIN Mahmud Yunus Batusangkar. Simultaneously, COD (X1) and free (X2) services together affect the variable interest of purchasing (Y) students in e-commerce Shopee on study in Sharia Business Management Study Program FEBI UIN Mahmud Yunus Batusangkar
Implementasi Total Quality Management (TQM) dalam Proses Produksi di PT Mitra Alam Segar Pasuruan Rahmi Pamel; Moch Gilang Luqman Hakim; Khairulis Shobirin
MABIS Jurnal Manajemen Bisnis Syariah Vol. 5 No. 2 (2025): Jurnal Manajemen Bisnis Syariah:MABIS
Publisher : Universitas Islam Negeri Mahmud Yunus Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31958/mabis.v5i2.16008

Abstract

This study aims to assess the effectiveness of Total Quality Management (TQM) in the manufacturing process at PT Mitra Alam Segar Pasuruan and to identify the supporting and inhibiting factors, as well as their impact on production efficiency and quality. The research method employed is qualitative research with a descriptive case study approach. The informants in this study consisted of 30 individuals, including management, production supervisors, and operational employees. Data collection techniques involved observation, interviews, and documentation. The interview instruments were designed according to TQM principles, namely continuous improvement, customer satisfaction, and employee participation. The collected information was processed through the stages of data reduction, data presentation, and conclusion drawing. The research findings indicate that the implementation of TQM at PT Mitra Alam Segar Pasuruan has been partially effective due to management's commitment to the concept, a culture of open communication, and continuous training. However, there are still obstacles such as employee resistance and a lack of inter-departmental coordination. Overall, the results of this study imply that TQM has been proven to enhance production process efficiency, reduce the frequency of product defects, and improve customer satisfaction