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All Journal Jurnal Ilmiah Manajemen dan Bisnis (JIMB) Journal of Economics and Business Letters Priviet Social Sciences Journal
Yeni Ariesa
Prima Indonesia University
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The influence of service quality and price on guest loyalty during the COVID-19 pandemic with guest satisfaction as an intervening variable at Hotel Grand Cityhall Medan Naomi Claudya Anantha Ginting; Marudut Sianturi; Yeni Ariesa
Priviet Social Sciences Journal Vol. 3 No. 7 (2023): July 2023
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v3i7.227

Abstract

The COVID-19 pandemic had a very significant impact on all aspects of the economy in Indonesia including tourism, as a result the number of foreign tourist visits to Indonesia decreased sharply and the ban on tourism activities caused the Indonesian tourism industry to experience a significant decline. To attract tourists to Indonesia, the world of tourism has improved a lot, one of which is hospitality. Hotel business actors must try to display different offerings and services by creating uniqueness and distinctiveness that can attract visitors to stay. This study aims to determine whether service quality and price affect customer loyalty through guest satisfaction at the Hotel Grand Cityhall Medan. The research method used is quantitative. The samples taken in this study were 98 respondents. This research is sourced from primary data obtained through questionnaires. The data analysis technique used in this study is Structural Equation Modeling (SEM) analysis using the Partial Least Square (PLS) program. The results in this study indicate that service quality and price have an influence on customer satisfaction, service quality has no influence on customer loyalty while price has an influence on customer loyalty, customer satisfaction has no influence on customer loyalty, service quality has no influence on customer loyalty through guest satisfaction and price has no influence on customer loyalty through guest satisfaction.
How Do Start-up Characteristics and Innovation Practices Influence Share Value? An Empirical Examination Anjhu Richer Natal Ebenezer Situmorang; Mochammad Fahlevi; Yeni Ariesa
Jurnal Ilmiah Manajemen dan Bisnis Vol 9, No 2 (2023): Jurnal Ilmiah Manajemen dan Bisnis
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jimb.v9i2.20836

Abstract

Start-up ecosystems, with their inherent dynamism and potential for innovation, have grown significantly in recent years. However, understanding the factors that influence their share value remains an intricate task. This research aims to elucidate the direct and indirect impacts of start-up attributes - assets, capital, and employees - and their innovative practices on the share value of these burgeoning enterprises. Using regression analysis on data collected from start-ups operating between 2019 and 2022, this study uncovers several critical insights. The assets, capital, and number of employees were found to have a significant influence on the level of innovation within the start-up. Yet, surprisingly, these factors, along with innovation itself, did not exert a direct influence on the start-up shares. However, an indirect effect was noticed, with assets and capital influencing shares when mediated by innovation. No such indirect effect was discerned with the number of employees. This study enriches the existing literature by providing a nuanced perspective on the interconnectedness of start-up characteristics, innovation, and share value. Moreover, it presents vital insights to investors and start-up decision-makers by underscoring the essential role of innovation in enhancing share value. For future research, exploration of other potential mediators and examination of these relationships across diverse start-up contexts is recommended to develop a more comprehensive understanding.
The influence of work discipline, work motivation, and career development on employee performance with organizational culture as an intervening variable at PT. Bank Rakyat Indonesia, Pekanbaru Lancang Kuning branch office Evi Juli Miherni Purba; Syaifuddin Syaifuddin; Yeni Ariesa
Journal of Economics and Business Letters Vol. 3 No. 4 (2023): August 2023
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/jebl.v3i4.230

Abstract

This research was conducted at PT. Bank Rakyat Indonesia, Pekanbaru Lancang Kuning Branch Office, with the aim of determining the influence of work discipline, work motivation, and career development on employee performance, with organizational culture as the intervening variable. The subjects of this research were the employees of PT. Bank Rakyat Indonesia, Pekanbaru Lancang Kuning Branch Office, totaling 123 samples. This study utilized questionnaires as a data collection tool. Tests employed to evaluate the research instruments included validity testing, reliability testing, and classic assumption testing. Data analysis involved multiple linear regression analyses, hypothesis testing using T-tests (partial) and F-tests (simultaneous), as well as the determination coefficient and the Sobel test. Based on the T-test and F-test, it was proven that the Work Discipline (X1), Work Motivation (X2), Career Development (X3), and Organizational Culture (Z) variables significantly and positively influence the Employee Performance (Y) variable simultaneously. The determination coefficient for model 1 was 53.7% and for model 2 was 86.6%. The results of this research indicate that work discipline, work motivation, and career development have a positive and significant influence on employee performance, with organizational culture acting as the intervening variable.
Impact of dividend policy, capital structure, and profitability on consumer goods firm value: Role of firm size (2013-2022) Samuel Dunant Siregar; Nagian Toni; Yeni Ariesa
Journal of Economics and Business Letters Vol. 3 No. 4 (2023): August 2023
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/jebl.v3i4.234

Abstract

This study aims to analyze the effects of Dividend Policy, Capital Structure, and Profitability on the Firm value in the Consumer Goods sector on the Stock Exchange during the period 2013–2022. Firm size was utilized as a moderating variable. The dependent variable in this research is Firm value (Tobin's Q), whereas the moderating variable is Firm size. The population for this study was drawn from the Consumer Goods sector on the Stock Exchange for the 2013–2022 period. Out of a total population of 51 companies, 31 met the sample criteria. Two research methods were employed: the panel data regression test and the Moderated Regression Analysis (MRA). The results from the panel data regression test, using the Fixed Effect Model (FEM) method, indicate that, collectively, dividend policy, capital structure, and profitability influence the firm’s value. Individually, both dividend policy and profitability positively influence the firm’s value, while the capital structure variable does not have a significant effect. Moreover, the Moderated Regression Analysis (MRA) demonstrates that the firm size variable acts as a moderator, influencing the relationships between dividend policy, capital structure, profitability, and firm value.
Co-Authors Anjhu Richer Natal Ebenezer Situmorang Evi Juli Miherni Purba Fahlevi, Mochammad Marudut Sianturi Nagian Toni Naomi Claudya Anantha Ginting Samuel Dunant Siregar Syaifuddin Syaifuddin