Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal IJHABS
Zainal Ruma
Management/Faculty of Economic and Business Makassar State University
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Library & Information Science

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
The Effect of Electronic Service Quality and Promotion on the PLN Mobile Application on PLN ULP Sungguminasa Customer Satisfaction in Gowa Regency in the Era of the Covid-19 Pandemic Nur Inaya Magfirah; Amiruddin Tawe; Muhammad Ilham Wardhana Haeruddin; Zainal Ruma; Muhammad Ichwan Musa
International Humanity Advance, Business & Sciences Vol 1 No 2 (2023): Oktober
Publisher : PT Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/ijhabs.v1i2.89

Abstract

The purpose of this study was to determine the effect of the quality of e-services and promotions on the PLN Mobile application on customer satisfaction at PLN ULP Sungguminasa in Gowa Regency using the PLN Mobile application. The sampling technique uses a non-probability sampling model with a purposive sampling method. The method used in this research is quantitative. Then for the analysis technique using multiple linear regression analysis. Based on the results of hypothesis testing as a whole, it shows that the e-service quality and promotion variables simultaneously have a positive and significant effect on customer satisfaction as users of the PLN Mobile application and the results of the partial hypothesis test show that the e-service quality variable has a positive and significant effect.
The Influence of Work Motivation and Compensation On Employee Performance at PT. Honest Jaya Sakti Makassar Putri Salsabila; Zainal Ruma; Abdi Akbar; Romansyah Sahabuddin; Burhanuddin
International Humanity Advance, Business & Sciences Vol 1 No 2 (2023): Oktober
Publisher : PT Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/ijhabs.v1i2.106

Abstract

Abstract This study aims to (1) determine the effect of work motivation on employee performance, (2) determine the effect of compensation on employee performance, (3) determine the effect of work motivation and compensation jointly on employee performance at PT. Jujur Jaya Sakti Macassar. The data used in this study are primary and secondary data with a total sample of 61 respondents who are located as salespeople. This study used a quantitative approach and was analyzed using multiple linear regression analysis with the help of SPSS 25 data processing to prove the four hypotheses. The results of this study prove that the variable work motivation has a significant effect on employee performance by 0.005. The compensation variable has a significant effect on employee performance of 0.000. Based on the results of this study it is also known that the independent variables jointly or simultaneously have a significant effect on the dependent variable, namely the performance of employees at PT.Jujur Jaya Sakti Makassar. Therefore, if work motivation and compensation continue to be improved, then of course it will improve employee performance to be more optimal.
Co-Authors Abdi Akbar Amiruddin Tawe Burhanuddin Nur Inaya Magfirah Putri Salsabila Romansyah Sahabuddin