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All Journal Al-Kharaj: Journal of Islamic Economic and Business
Nik Adzrieman Bin Abdul Rahman
Universiti Utara Malaysia
Economics, Econometrics & Finance

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Building Loyalty through Usability and Satisfaction with RedDoorz Website Services Rinaldi Bursan; Nik Adzrieman Bin Abdul Rahman
Al-Kharaj: Journal of Islamic Economic and Business Vol 5, No 3 (2023)
Publisher : IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v5i3.4165

Abstract

This study aims to analyze the effect of satisfaction in building loyalty and positive word of mouth on RedDoorz users in Bandar Lampung. The main objective was to examine the effect of loyalty mediation on the effect of Word of Mouth satisfaction. To answer this goal, a quantitative research design was used by distributing questionnaires to 250 RedDoorz users. 200 usable data were analyzed with Structural Equation Modeling Analysis, Based on Covariance. The results showed that loyalty plays a role in mediating the effect of Word of Mouth satisfaction. That is, the higher the satisfaction of users or customers, the more loyalty is created, the more positive word of mouth will grow. This implies that the management must increase consumer loyalty in terms of financial transactions every time they make hotel reservations online because there are still complaints about financial transaction failures.
The Effect Of Interest Rates And Profit Sharing Ratios On The Collection Of Third Party Funds Miswar Rohansyah; Yanti Yanti; Abdul Wahid Mongkito; Alfian Toar; Nik Adzrieman bin Abdul Rahman
Al-Kharaj: Journal of Islamic Economic and Business Vol. 5 No. 4 (2023): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v5i4.4689

Abstract

Third Party Funds (DPK) at Sharia Commercial Banks (BUS) are funds sourced from the wider community collected by the bank through the products offered such as savings, deposits and current accounts based on sharia principles. The movement of third party funds can be influenced by several external and internal factors rather than the bank itself. This research aims to test whether the interest rate and profit sharing ratio have an effect on the collection of third party funds in Islamic commercial banks that have registered with OJK for the 2015-2021 period partially and simultaneously. This research is research quantitative, the data source uses secondary data in the form of 84 time series sample. The method used in this research is a multiple linear regression method with the help of the SPSS version 25 program. Partial research results (t test) show that the variable, the interest rate, has a negative and significant effect on third party funds and the profit sharing ratio variable has a positive and positive effect. significant impact on third party funds. Simultaneously (f test) shows that the interest rate and profit sharing ratio influence third party funds in Islamic commercial banks in Indonesia.
Co-Authors Abdul Wahid Mongkito Alfian Toar Miswar Rohansyah Rinaldi Bursan Yanti Yanti